Virtual Medical Assistant – Medication Prior Authorization

Job Overview

We are looking for Pharmacists and Pharmacy Technicians to provide support with medication prior authorizations and pharmacy-related administrative tasks.

This is a great opportunity for pharmacy professionals who want to apply their pharmacy knowledge in a US healthcare setting. Candidates with BPO Healthcare experience, particularly experience handling prior authorizations, are highly preferred.

Work Schedule and Arrangement

Night shift

• Remote Work – For applicants residing in the Philippines outside Cebu
• Onsite Work – Applicants residing within Cebu are required to work onsite
• Office Location: 8th Floor, Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu

Responsibilities

• Process and assist with medication prior authorization (PA) requests.
• Review medication and patient information required for prior authorization.
• Coordinate with healthcare providers, pharmacies, and insurance companies regarding PA requirements.
• Follow up on pending prior authorization requests and monitor their status.
• Assist with medication-related inquiries and administrative tasks.
• Review and ensure the completeness and accuracy of documentation.
• Document prior authorization activities, communications, and updates accurately in the appropriate systems.
• Maintain accurate and confidential patient and medication records.
• Communicate effectively with US-based healthcare teams and clients.
• Perform other pharmacy-related administrative tasks as assigned.

Requirements

• Pharmacy graduate, Pharmacist, or Pharmacy Technician with relevant pharmacy experience
• Pharmacy experience is required
• BPO Healthcare experience is highly preferred, especially experience handling Medication Prior Authorizations
• Experience with medication prior authorizations, insurance, pharmacy claims, eligibility, or prescription-related processes is an advantage
• Excellent English proficiency with strong verbal and written communication skills
• Computer literate and comfortable using healthcare systems and online platforms
• Strong attention to detail and ability to handle confidential patient information
• Able to work independently and manage multiple tasks
• Willing to work on a night shift
• Willing to work during weekends and holidays when required
• For Cebu-based applicants: Willing to work onsite in Cebu IT Park
• For applicants outside Cebu: Must have a stable internet connection and a conducive home workspace

Salary and Monetary Benefits

• Monthly salary: PHP 20,000 – 30,000
• New Hire Bonus: PHP 5,000
• Attendance Bonus: PHP 2,000

Salary offers may vary depending on relevant pharmacy experience, BPO healthcare experience, prior authorization experience, and overall qualifications.

Why Join Us?

• Paid Training Period
• Government-mandated benefits
• Health Insurance
• Life Insurance
• Accident Insurance
• Paid time off
• Company-sponsored activities
• Employee interest-based clubs

Onsite Perks

For Cebu-based employees:

• Free meals
• Free coffee
• Free ice cream
• Comfortable onsite work environment

Our Recruitment Process

1. Candidate Application Form
2. General Assessment
3. Phone Screening
4. Technical Interview
5. Reference Check
6. Job Offer
7. Training

Ready to take your pharmacy career into the US healthcare industry? Join MedSpecialized, Inc. and become part of a growing healthcare team!

For more information about our company, visit www.medspecialized.com.

PRO TIP: Candidates with Prior Authorization, Pharmacy BPO, Insurance, or US Healthcare experience are highly encouraged to apply!