Project Manager III - Value Based Operations

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Location

Facility

Department

Job Code

Shift

Schedule

Job Summary

Job Details

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.   

As Project Manager III, you will lead and manage complex projects focused on value-based strategy initiatives and population health programs. In this role, you will collaborate cross-functionally with physicians, pharmacy, nursing, social work, and other caregivers, with a primary focus on Medicare Advantage and ACO populations. You will support initiatives designed to improve patient outcomes and help patients remain healthy and at home longer, including implementing technology solutions, improving clinical workflows such as discharge planning and scheduling, developing QRGs and patient documentation, and coordinating delegated materials. As part of these efforts, you will facilitate meetings, track milestones, coordinate stakeholders, identify barriers, and keep projects moving forward to ensure successful implementation and alignment with organizational objectives.

A caregiver in this role works remotely from 8:00 a.m. – 5:00 p.m., with an anticipated on-site requirement of 1–2 days per week at either the CCAC or Independence FHC location.

A caregiver who excels in this role will:

• Manage all aspects of moderately complex projects.  

• Lead/manage medium to large projects, leveraging basic project management tools to deliver results.  

• Accomplish project objectives by planning and evaluating project activities. 

• Achieve operational objectives by contributing information and recommendations to strategic plans and reviews.  

• Prepare and complete action plans.  

• Implement production, productivity, quality and customer-service standards.  

• Resolve problems.  

• Complete audits and identify trends.  

• Determine system improvements and implement changes.  

• Meet financial objectives by participating in developing forecasting requirements.  

• Participate in preparing an annual budget and scheduling expenditures.  

• Analyze variances and initiate corrective actions.  

• Set and continually manage project expectations with team members and other stakeholders.  

• Enhance department and organization reputation by accepting ownership for accomplishing new and different requests.  

• Explore opportunities to add value to job accomplishments. 

Minimum qualifications for the ideal future caregiver include:

• Bachelor’s degree in Business or a related field and three years of project experience in an assigned area (i.e., progressively responsible experience supporting a clinical system and/or data and financial analysis)  

• OR Associate’s degree and five years of experience  

• OR Master’s degree and two years of experience 

• Effective relationship building skills 

Preferred qualifications for the ideal future caregiver include:

• Project Management Professional (PMP) Certification 

• Health system or healthcare experience

• Strong project management skills (charters, documentation, coordination)

• Experience with project documentation and project charters

• Understanding of market network services and insurance contracts

• Proficiency in Microsoft Teams, Word, PowerPoint, and Excel

• Experience with Epic

• High emotional intelligence and strong interpersonal skills

• Ability to build and maintain strong relationships

Physical Requirements:

• Manual dexterity to operate office equipment.

• May require periods of sitting, standing and the ability to walk to various locations throughout the health system to attend meetings.

• Must have normal or corrected vision and be able to clearly communicate verbally by phone or in person.

• Must have own transportation to travel to multiple sites. 

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.