ETQ Reliance QMS Functional Analyst and Administrator

Escopo

Role: ETQ Reliance QMS Functional Analyst and Administrator

• Start Date: Immediate
• Contract Duration: 1 year, with possibility of extension
• Work Model: 100% Remote
• Working Hours: 9h00 to 18h00 (BRT)
• Language: Fluent English is mandatory

Position Overview

We are looking for an ETQ Reliance QMS Functional Analyst and Administrator with solid experience supporting, administering, and configuring the ETQ Reliance Quality Management System.

The professional will provide functional support to end users, troubleshoot incidents, configure workflows, gather and analyze business requirements, prepare and execute tests, coordinate User Acceptance Testing (UAT), and support continuous improvement initiatives related to the platform.

The role combines functional analysis, application support, and platform administration, helping ensure that ETQ Reliance remains stable and aligned with the organization’s quality management needs.

Key Responsibilities

• Provide functional and application support to end users.
• Troubleshoot and resolve incidents related to ETQ Reliance QMS.
• Administer and configure the ETQ Reliance platform.
• Configure workflows according to business needs.
• Gather and analyze business requirements.
• Prepare, execute, and validate tests.
• Coordinate User Acceptance Testing (UAT).
• Support continuous improvement initiatives related to the platform.
• Help ensure application stability and alignment with business requirements.

Required Qualifications

• Proven experience with ETQ Reliance Quality Management System (QMS).
• Experience in functional support and/or corporate application support.
• Knowledge of workflow configuration and ETQ Reliance platform administration.
• Experience gathering and analyzing business requirements.
• Experience preparing, executing, and validating tests.
• Experience coordinating User Acceptance Testing (UAT).
• Knowledge of SQL and SQL Server.
• Experience with Jira, SharePoint, and Microsoft Office.
• Analytical skills for troubleshooting and problem-solving.
• Advanced or fluent English for interaction with global teams.

Preferred Qualifications

• Experience with automated testing and regression testing.
• Knowledge of Jenkins job monitoring.
• Experience in regulated environments and quality management systems.
• Knowledge of Quality Management, CAPA, Document Control, and Compliance processes.
• Strong communication and business stakeholder relationship skills.

Resume Submission Guidance

The résumé must be submitted in English and should clearly present the candidate’s experience related to the position.

Whenever applicable, the résumé should explicitly describe:

• Projects involving ETQ Reliance QMS.
• Activities performed in platform administration, configuration, and functional support.
• Responsibilities involving ETQ Reliance workflow configuration.
• Business requirements gathering and analysis activities.
• Experience preparing, executing, and validating tests.
• Responsibilities involving User Acceptance Testing (UAT) coordination.
• Use of SQL, SQL Server, Jira, SharePoint, Microsoft Office, and Jenkins.
• Experience with Quality Management, CAPA, Document Control, Compliance, or regulated environments.
• English proficiency and experience interacting with global teams.

The résumé should only include technologies, responsibilities, and experience actually held by the candidate. Items that are not clearly stated in the résumé may not be considered during the initial screening.

Note: ETQ Reliance is an enterprise Quality Management System (QMS) used to automate and control processes such as document management, CAPA, audits, nonconformities, compliance, training, and quality workflows. The platform is commonly used by regulated organizations to improve traceability, standardization, and regulatory compliance.

Further information will be given along the technical interview.