Medical Biller - Virtual Assistant

This is a remote position.

A Pennsylvania-based physical therapy practice is seeking a full-time Medical Biller to join their growing and collaborative team. This remote position offers the opportunity to support a practice that prioritizes meaningful relationships—not only between patients and therapists, but also among team members and the wider community.

About our client:

This practice is redefining the patient-therapist dynamic by fostering a truly collaborative approach to care. Their culture is centered on strong, compassionate communication and teamwork. They are looking for someone who shares their commitment to creating a supportive and connected environment.

Responsibilities

• Manage insurance denials and appeals
  

• Coordinate with in-clinic staff for authorizations and retro-authorizations
  

• Contact physician offices to obtain referrals
  

• Manage credits and refunds through Athelas RCM software
  

• Respond to patient inquiries regarding billing statements, balances due, and insurance benefits
  

• Explain EOBs (Explanation of Benefits) clearly and accurately to patients
  

• Serve as a liaison between the practice and Athelas
  

• Update and maintain patient files with insurance details
  

• Clarify insurance coverage details with payers
  

• Ensure compliance with medical billing and coding regulations
  

• Resolve billing discrepancies
  

• Prepare billing and financial reports for management
  

• Handle patient communication via phone and email
  

• Perform data entry and generate basic reports
  

Tools You Will Use

• Athelas RCM
  

• WebPT
  

• Egnyte
  

• Google Meet and GChat
  

• RingCentral
  

• Limber RTM
  

• Microsoft Office Suite
  

Requirements

• Proven experience in medical billing, preferably in physical therapy or outpatient settings
  

• Strong knowledge of insurance verification, denials, EOBs, and patient billing
  

• Excellent communication and interpersonal skills, especially when dealing with patients
  

• High attention to detail and organizational skills
  

• Ability to work independently and integrate seamlessly into a remote team
  

• Experience with Athelas or similar RCM software is a plus
  

Benefits

• Competitive salary commensurate with experience.
  

• Opportunities for professional development and growth.
  

• Work in a dynamic and supportive team environment.
  

• Make a meaningful impact by helping to build and strengthen families in the Philippines.