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Panel Manager (f/m/d) - Freelancer / Contractor; 100% remote possible

Role overview

Qualifications

  • Experience in managing research panels
  • Strong analytical skills
  • Ability to define and track metrics
  • Experience with cross-functional collaboration

Responsibilities

  • Take ownership of the health and growth of PlaytestCloud's global player panel
  • Define and track the metrics that connect panel performance, player experience, studio needs, and business growth
  • Analyze panel data to find the highest-impact opportunities, constraints, and risks
  • Turn insight into practical recommendations and implement them with the right teams

Key facts

Other skills

  • Metric System
  • Analytical Thinking
  • Problem Solving
  • Communication

About the company

PlaytestCloud logo

PlaytestCloud

Electronic Equipment, Instruments & Components

PlaytestCloud provides real insight into the player behavior in your games. Its service has been used for 45% of the Top 100 grossing mobile games. With PlaytestCloud, players test games in their natural environment and think-aloud while playing. PlaytestCloud captures the screen, microphone, and all gestures to give studios the full picture of how players behave and feel while gaming. PlaytestCloud adapts its service to fit the game studio's needs. Whatever test needs to be run, PlaytestCloud finds a solution to get the data and results specific to the game's needs. Game studios have seen benefits such as improved FTUE, better player retention, polished and enhanced game mechanics and lowered churn and drop-out rates. PlaytestCloud provides access to gamers from the top mobile gaming markets: US, UK and Canada. From casual gamers to hardcore gamers, we can target any target audience. PlaytestCloud was founded by graduates of the Hasso Plattner Institute and is made in Germany.

Company details

Company typeSME
IndustryElectronic Equipment, Instruments & Components
Company size11 - 50

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Job description

Panel Manager (f/m/d)

📍 Location: Remote (No Relocation)
💼 Employment Type: Contractor / Freelance ; 3 to 6 months contract

About PlaytestCloud

PlaytestCloud’s Player Insights Platform™ helps game studios improve their games through feedback from real players. Over 60% of the top-grossing game studios have tested their games with PlaytestCloud.

🏆 Premier provider for games. We help game studios worldwide make the best games they possibly can. 

🏆 Built for player insight. We build technology that enables secure, high-quality remote game testing. 

🏆 Independent and established. We are bootstrapped and profitable, with more than 400 paying game studios and over one million playtesters.

Our player community

PlaytestCloud runs one of the largest proprietary player panels in games: a large, growing, global community of players who take part because they care about making the games they play better. 

This isn't a role where you're building a panel from scratch. You'll be advising a mature Research Operations team that's already investing in the long-term health, quality, and strategic development of that community. 

Our goal is simple: help game studios make better decisions through real player insight. You'll play a central role in keeping that community trusted, representative, engaged, and ready for what game developers need next.

About the role

We're hiring an experienced, analytical Panel Manager (f/m/d) to shape the next stage of PlaytestCloud's proprietary player panel. Your job: figure out what makes a panel strong and scalable, then turn that understanding into measurable action. You'll identify the metrics that matter most, find opportunities to improve panel quality and availability, and build a practical framework that helps us serve studios better as we grow. This is a freelance contract (3–6 months) with a clear mission: build a stronger foundation for how we measure, manage, and grow our player panel.

Key Responsibilities:

  • Panel strategy and ownership. Take ownership of the health and growth of PlaytestCloud's global player panel.

  • Metrics and insight. Define and track the metrics that connect panel performance, player experience, studio needs, and business growth.

  • Opportunity identification. Analyze panel data to find the highest-impact opportunities, constraints, and risks.

  • Actionable improvements. Turn insight into practical recommendations, and work with the right teams to implement and measure them.

  • Cross-functional collaboration. Partner closely with Research Operations, Product, and GTM to make sure the panel supports great outcomes for our studios.

  • Sustainable foundations. Set up a reporting rhythm, performance framework, and roadmap the team can keep using after the contract ends.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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