Logo for Action for Children

IT Project Support Officer

Role overview

Qualifications

  • Experience supporting programmes or projects in a fast-paced IT environment
  • Strong planning and communication skills
  • Confidence using tools such as Copilot, Word, Excel, Visio, SharePoint, and Outlook
  • Project management qualifications such as PRINCE2 Foundation, AgilePM, ITIL Foundation or P3O

Responsibilities

  • Support project documentation, especially for Audit procedures
  • Prepare reports, dashboards and RAID logs for monthly governance boards
  • Coordinate meetings, boards, communications, and stakeholder relationships
  • Support project closure, lessons learned and continuous improvement

Key facts

Other skills

  • Communication
  • Planning
  • Microsoft Excel
  • Microsoft Outlook

About the company

Action for Children logo

Action for Children

Non-profit Organizations

At Action for Children, we see children struggling every day. Children without a bed sleeping on the floor. Families phoning us crying because they have no money for food. But we also see the difference you can make. By donating and becoming a Secret Santa, you could give a vulnerable child the essentials of warm clothes, a hot meal, or a special present just for them.

Company details

Company typeXLarge
IndustryNon-profit Organizations
Company size5001 - 10000

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Job description

IT Project Support Officer.

Salary: £32,100 per annum, pro rata.

Location: Remote, must be based in the UK

Contract/Hours: Fixed Term Contract for 6 months, Part-time (working 21 hours a week).

Benefits: 

  • 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave. 

  • Gain professional qualifications and excellent training/development opportunities. 

  • Flexible maternity, adoption, and paternity packages. 

  • Pension with up to 7% employer contribution with included life assurance cover. 

  • Staff discounts and Blue Light Card eligibility with 15,000 national retailer's discounts. 

     

Vulnerable children in the UK need your help 

Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK. 

Last year, we helped more than 687,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive. 

Why Action for Children? 

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives. 

A bit about the role 

We are looking for an IT Project Support Officer to support for six months on our Oracle Stabilisation Programme. This is a part-time role of 21 hours per week; we can be flexible with how that time is arranged.

  

You’ll support the Programme and the leads within this by maintaining project frameworks, plans, records, reports, RAID logs, and dashboards, while helping project teams stay on track.

 

What you’ll do

 

  • Support project documentation, most notably documentation used in Audit procedures such as PIDs, action logs, minutes, task completion tracking.

  • Prepare reports, dashboards and RAID logs for monthly governance boards and support with preparation of monthly sponsor updates.

  • Coordinate meetings, boards, communications, and stakeholder relationships.

  • Support project closure, lessons learned and continuous improvement.

     

What we’re looking for

 

You’ll have experience supporting programmes or projects in a fast-paced IT environment, strong planning and communication skills, and confidence using tools such as Copilot, Word, Excel, Visio, SharePoint, and Outlook. Experience of using Mission Control project management tool is advantageous but not essential.  support Oracle project is advantageous but Project management qualifications such as PRINCE2 Foundation, AgilePM, ITIL Foundation or P3O would be valuable.

 

Contact: recruitmentservice@actionforchildren.org.uk quoting reference 13629.

Closing date: Wednesday 9th September 2026

Interviews will be conducted by MS Teams shortly after the closing date of the advert.

Please note we are unable to offer visa sponsorship for this role.

Diversity, equality and inclusion

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. 

We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles.

Don't meet every single requirement? 

If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family. 

Want to know more about Action for Children?

Find us on Linkedin, Facebook or YouTube to get to know us better.

JOB DESCRIPTION

 See below for further information about working with us:

Action for Children Employee Benefits

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