Genesys
Customer Experience & Contact Centers
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Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.
Location: Menlo Park, California (hybrid)
Team:
The Corporate Development team’s mission is to be at the forefront of accelerating the development and execution of Genesys’ strategy primarily, but not exclusively, through buy-side M&A. The team has completed 22 acquisitions since becoming an independent company in 2012. Additionally, the team supports other initiatives including investments, divestitures, partnerships, strategy projects, aspects of integration, and other ad hoc projects.
Role:
The Corporate Development Associate will report to the Head of Corporate Development and work closely with the broader team to support the execution of strategic projects. The role is a mix of conducting structured quantitative and qualitative analysis, contributing to the sourcing and evaluation of acquisition targets, project management (e.g., aspects of due diligence), and advancement of AI tools used in the team’s workflow. The primary focus will be buy-side M&A (from M&A strategy to deal execution), with additional exposure to integration success, minority investments, sell-side projects, and other special initiatives.
Key Responsibilities:
Strategy: Collect competitive intelligence and map industry segments
Sourcing: Identify potential acquisition targets given a general investment thesis
Evaluation: Conduct qualitative/quantitative analysis of targets; support business case development
Deal Execution: Support project management of aspects of the diligence process and other initiatives; assist in analytics and documentation of findings for executive management
Integration: Support the integration team with knowledge transfer and other special projects
Qualifications / Skills Desired and Preferred:
1-4 years of relevant experience at an investment bank, private equity, strategy consulting, transaction services firm, corporate development, or strategic finance
Completion of an analyst program at an investment bank, private equity, strategy consulting, or transaction services firm is preferred
M&A deal experience or exposure is preferred
Experience in the enterprise software industry is preferred; direct exposure to CX is a plus
Intellectual curiosity, including a desire to learn about products and technology
Consistent ability to deliver high-quality work
Superior attention to detail
Professional maturity, sound judgment, and discretion to thrive in an executive-level environment and be trusted with highly confidential information
Understanding of accounting concepts related to P&L, balance sheet, and cash flow
Ability to work in a fast-paced environment with a high degree of ambiguity and minimal supervision. Proactive self-starter with the ability to multitask and prioritize appropriately to meet tight deadlines
Strong oral and written communication skills, including the ability to confidently interact with internal and external stakeholders
Advanced Excel/PowerPoint skills, including financial modeling and presentation building
#LI-CP1
Compensation:
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
$90,900.00 - $159,900.00Benefits:
Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments
Click here to view a summary overview of our Benefits.
Working at Genesys
Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.
What Happens After You Apply
After you apply, here's what you can typically expect:
Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.
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Employee Referral
If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.
About Genesys:
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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