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Switchboard Estimator

Role overview

Qualifications

  • Strong ability to read and interpret electrical drawings and single-line diagrams.
  • Strong attention to detail.
  • Good written and verbal communication skills.
  • Ability to follow processes and instructions accurately.

Responsibilities

  • Review RFQs, drawings, specifications, schedules and scope of works.
  • Interpret single-line diagrams, electrical drawings and client specifications.
  • Prepare estimates and quotations using RMS systems and processes.
  • Communicate professionally with the Australian RMS Manufacturing team.

Key facts

Hard skills

Other skills

  • Detail Oriented
  • Computer Literacy
  • Verbal Communication Skills
  • Communication
  • Accountability
  • Curiosity

About the company

Acquire BPO logo

Acquire BPO

Customer Experience & Contact Centers

Acquire BPO is an award-winning, global business outsourcer with 14 locations across Australia, the Dominican Republic, the Philippines and the United States. With 10,000+ staff and over 17 years’ experience, we deliver Safe, Flexible & Innovative contact center and back-office services for global businesses— onshore, offshore and Work from Home (WFH)—that enable them to #OutsourceWithConfidence. We have a definitive edge over our competitors because: • Our delivery centers are fitted out to international standards with carrier-grade infrastructure and globally redundant paths. • We’re globally PCI-DSS v4.0 certified and strictly adhere to ISO/ISMS, SOC 1 & 2, HIPAA compliance standards, international data privacy regulations, among others. • Our Australia- and US-based Client Relationship Managers (CRMs) and PRINCE2-certified Project Managers ensure risk-free transition and key client focus. • Our in-house Automation & Intelligence team provides holistic automation solutions from design, to implementation, to ongoing continuous improvements—ensuring companies leverage the latest technologies available to achieve their business goals. • We’re powered by world-leading technology, including omni-channel platform Genesys, proprietary, cloud-based contact center platform Segue, Verint Workforce Management, Workday HCM & Finance, Workplace by Facebook for collaboration and communication, etc. • We’re a values-driven organization, attracting great talent and investing in training, free family health cover, community assistance, team-building and strong engagement activities. Visit www.acquirebpo.com for more information. Acquire BPO is committed to providing quality services to you and takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. Please refer to our Privacy Policy at https://acquirebpo.com/au/privacy-policy/.

Company details

Company typeXLarge
IndustryCustomer Experience & Contact Centers
Company size5001 - 10000

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Job description

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

POSITION DESCRIPTION — ELECTRICAL SWITCHBOARD ESTIMATOR
Position: Electrical Switchboard Estimator
Department: Sales/Estimating
Reports To: Managing Director
Location: Remote (Philippines)
Employment Type: Full-time
POSITION PURPOSE
The Electrical Switchboard Estimator supports RMS Manufacturing in preparing accurate quotations for 
electrical switchboards and panels.
The position requires a high level of attention to detail, disciplined document management, clear 
communication and the ability to follow RMS Manufacturing processes and instructions accurately.
KEY RESPONSIBILITIES
Estimating
• Review RFQs, drawings, specifications, schedules and scope of works.
• Interpret single-line diagrams, electrical drawings and client specifications.
• Undertake material, labour and component take-offs.
• Assist with general arrangement concepts required for quotation.
• Select appropriate switchgear, controlgear and associated components.
• Prepare estimates and quotations using RMS systems and processes.
• Identify exclusions, assumptions, discrepancies and missing information.
• Escalate technical or commercial issues before making assumptions.
• Assist with quotation revisions, variations and updated pricing.
Technical Development
• Develop knowledge of electrical switchboards, switchgear and controlgear.
• Develop working knowledge of IEC/AS/NZS 61439 requirements.
• Improve ability to interpret complex electrical drawings and specifications.
• Develop an understanding of RMS manufacturing methods, materials, labour requirements and 
costing methodology.
• Progressively take responsibility for more complex estimates as competency develops.
Systems & Administration
• Accurately enter and maintain estimating information within Simpro.
• Maintain complete and orderly estimating files and supporting documentation.
• Ensure quotations, drawings, specifications, supplier pricing and correspondence are stored 
correctly.
• Follow RMS estimating procedures, templates and approval processes.
• Maintain accurate records of assumptions, exclusions and outstanding information.
Communication
• Communicate professionally with the Australian RMS Manufacturing team
• Respond to requests and instructions within agreed timeframes.
• Ask questions when requirements are unclear rather than making assumptions.
• Escalate issues that may affect quotation accuracy, scope, cost or delivery.
KEY PERFORMANCE INDICATORS
Performance will be assessed against:
Estimating Accuracy
• Accuracy of material, labour and component selections.
• Minimal errors and reworks.
• Estimates appropriately checked before submission.
Quote Turnaround
• Estimates completed within agreed deadlines.
• Priorities communicated where deadlines cannot be achieved.
First-Time-Right
• Estimates are substantially complete when submitted for review.
• Correct drawings, specifications and pricing are used.
Technical Capability
• Continued improvement in drawing interpretation and switchboard knowledge.
• Increasing understanding of relevant standards and RMS products.
• Progressive ability to complete estimates with less supervision.
Communication
• Clear, timely and professional communication.
• Questions and issues raised early.
• Instructions understood and actioned correctly.
Document Control
• Estimating documentation is complete, accurate and filed correctly.
• Information can be readily located by other RMS employees.
Productivity
• Increasing estimating output as competency develops without compromising accuracy.
REQUIRED SKILLS & EXPERIENCE
Essential
• Strong ability to read and interpret electrical drawings and single-line diagrams.
• Strong attention to detail.
• Good written and verbal communication skills.
• Ability to follow processes and instructions accurately.
• Strong computer skills.
• Ability to work independently in a remote environment.
• Willingness and ability to learn electrical switchboard estimating.
Desirable
• Electrical engineering or electrical trade background.
• Previous experience in electrical estimating.
• Previous switchboard or electrical panel experience.
• Knowledge of IEC/AS/NZS 61439.
• Experience with Simpro.
• Experience with CAD or electrical drafting software.
PERSONAL ATTRIBUTES
The successful candidate will demonstrate:
• Accuracy over speed — understands that a correct estimate is more important than simply 
completing an estimate quickly.
• Attention to detail — identifies discrepancies and potential omissions.
• Accountability — takes ownership of assigned work and follows tasks through to completion.
• Curiosity — asks questions and actively develops technical knowledge.
• Discipline — follows RMS manufacturing processes and maintains accurate records.
• Initiative — looks for ways to improve estimating processes and efficiency.
• Professionalism — communicates respectfully and professionally with colleagues, suppliers and 
customers.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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