LATAM - Bilingual Follow-up Specialist

Job Description: Bilingual Follow-Up Specialist (FUS)

• Location: Remote (LATAM / Global)
• Schedule: Monday–Friday, 9:00 AM–6:00 PM EST
• Employment Type: Full-Time
• Compensation: $6.00 – $7.00/hour + $200 SPIFF per closed deal found

About the Role

We are a growing real estate investment company looking for a motivated, bilingual Follow-Up Specialist (FUS) to be the first point of contact for incoming seller leads.

In this role, you will handle warm inbound calls, conduct structured discovery conversations, qualify motivated homeowners, and pass qualified, ready-to-close opportunities directly to the owner. This is a results-driven sales position with significant opportunity for growth.

What You'll Do

• Answer and manage warm inbound calls from potential home sellers.
• Conduct structured discovery calls to qualify leads, confirming listing status, decision-maker availability (both spouses/parties), and seller motivation.
• Determine if the homeowner is ready and willing to discuss a potential sale.
• Follow proven call scripts while keeping conversations natural and consultative.
• Communicate confidently with homeowners in both English and Spanish as needed.
• Document all call outcomes, lead details, and follow-ups accurately in Follow Up Boss (FUB) and RE Simply.
• Pass qualified, ready-to-close leads directly to the owner for closing.
• Follow up with leads consistently and maintain clean CRM records.

What We're Looking For

• Fluent in English and Spanish (spoken and written).
• Previous experience as a Follow-Up Specialist (FUS) or in a real estate lead-management role.
• Proven experience in real estate investing, inbound sales, or customer-facing phone sales.
• Hands-on experience with Follow Up Boss (FUB) strongly required.
• Familiarity with RE Simply CRM is a strong plus.
• Clear, confident communicator—comfortable asking direct qualifying questions and building rapport.
• Organized and detail-oriented, with precise CRM note-taking habits.
• Reliable, self-motivated, coachable, and focused on driving closed deals.

Assessment Requirement

All candidates must complete the DISC Personality Assessment as part of the application process.

The assessment can be completed through 123test's DISC Personality Test. Candidates should submit their completed assessment along with their profile/application.

Important: There is no specific DISC personality type required for this position. The assessment is intended to provide additional insight into each candidate's communication and working style.

Ideal Candidate

The ideal candidate is a bilingual real estate sales professional who excels at taking warm inbound calls, qualifying seller motivation, maintaining pristine CRM records in Follow Up Boss, and pushing motivated leads to the owner to close.