Sr Manager, IT Applications - OTC

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. With more than 13,500 associates working globally in 100 countries and annual sales of $5.9 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

Job Summary

Rich Products is seeking an experienced Sr Manager, IT Applications - Order to Cash to support the evolution of our global ERP and supply chain landscape. In this hands on role, you will lead the architecture and delivery of SAP S/4HANA solutions that enable efficient order-to-cash processes, drive operational excellence, and support our global growth strategy.

Working across business and IT teams worldwide, you will influence technology decisions, guide solution design, and ensure seamless integration across critical commercial and supply chain systems.

We will consider remote applicants for this role.

Key Accountabilities and Outcomes

• Lead/Support functional design, cross-module integration, prototyping, and guide the business in utilizing the platform functionality to the best extent possible, including reviewing business processes and system integration challenges.
• Lifecycle support and progressive partner management of assigned applications and technologies
• Development of functional and integration specifications
• Development of system-related processes and autonomous agentic solutions
• Manage and guide small cross functional teams of technical and process specialists, system integration partners and vendors to deliver tasks, managed work packages, system upgrades and participate in larger delivery programmes.
• Partnership with Finance, Supply Chain, R&D stakeholders and other Digital service line teams to ensure successful and timely capturing of business requirements.
• Make sure SAP out of the box (global template) is adhered to and validate/address any deviations.
• Guide and participate in the testing cycles as well as perform cutover activities for go-live preparation

Knowledge, Experience and Skills

• Minimum of 10 years of experience working with SAP and integrated applications

• 7+ years’ experience with Customization and configuration of commercial systems within SAP Sales and Distribution (SAP Customer Service module would be an advantage)

• Minimum of two end-to-end SAP S/4HANA implementation experiences
• Demonstrable experience of designing and implementing complex integrated processes with integrated applications connected to SAP
• Knowledge of commercial management processes advantageous (trade management, rebates, payment allocations, eCommerce)
• Bachelor's Degree in a technological discipline
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Problem-solving abilities and a proactive approach to project management
• Ability to travel up to 25% globally, on an as-required basis

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COMPENSATION

In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

Annual Range/Hourly Rate

$150,889.00 - $226,334.00

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at hrhelp@rich.com if you need assistance completing this application or to otherwise participate in the application process.