Rare Disease Access and Reimbursement Enablement Director (Secondment - 8 Months)

WHY PATIENTS NEED YOU

Patient Solutions is an evolving and highly important area for the success of Pfizer Specialty Care. Due to the complexity of the patient journey in many Specialty Care therapeutic areas, up to 50% of specialty medications never get dispensed after an HCP writes the prescription. The role of Specialty Care Access and Reimbursement is to remove barriers to access through education and streamlined processes that accelerate fulfillment, helping appropriate patients get access to the medication their HCP has prescribed.

WHAT YOU WILL ACHIEVE

The Rare Disease Access and Reimbursement Enablement Director will work across a broad, multi-disciplinary group of internal and external stakeholders to develop, evolve, and lead projects & programs to advance the Rare Disease Access and Reimbursement group’s mission to accelerate fulfillment for appropriate patients. They will develop a process of continuous improvement measured by clearly defined key performance indicators that serve as benchmarks for success across the platform. The Rare Disease Access and Reimbursement Enablement Director brings organizational excellence, project management expertise, and analytical rigor together with a deep understanding of Access and Reimbursement priorities and operations — driving seamless execution of operating plans and supporting their continuous evolution.

This role advances Rare Disease Access and Reimbursement by continuously improving key operational areas: infrastructure, engagement frameworks, project management, documentation, training, the operating model, analytics and reporting, digital and information platforms, third-party license agreements, resourcing, meeting planning, and budget management — the latter in partnership with the Patient Solutions Data and Financial Operations Manager. The Rare Disease Access and Reimbursement Enablement Director reports to the Specialty Care Access and Reimbursement Enablement Team Lead.

HOW YOU WILL ACHIEVE IT

• Work with Cross-functional Partners, Rare Disease Access and Reimbursement Leadership, Marketing/Commercial Leads, Medical Leadership, Legal, Compliance, Patient Solutions Enablement and others to identify key themes and lead initiatives/projects needed to advance productivity, efficiency, and results.  

• Identify and prioritize the right continuous improvement projects, processes, and resources, working with key stakeholders to advance productivity and support the strategy and execution of operating plans.

• Lead efforts to evolve Rare Disease Access and Reimbursement workflows and SOPs as needed, aligned to current guardrails and approved ways of working.

• Partner cross-functionally to improve training, build capability plans, and help roll out those plans for Rare Disease Access and Reimbursement teams and Regional Directors.

• Partner cross-functionally with key colleagues across functional areas (Patient Services, Digital, and others) to evolve, maintain, improve, and enhance Rare Disease Access and Reimbursement digital platforms and capabilities, ensuring ongoing alignment, consistency, and efficiency.

• Partner cross-functionally with internal teams and, as needed, external stakeholders to deliver insights and execute initiatives that evolve the Rare Disease Access and Reimbursement approach and drive results.

• Lead recurring readouts to leadership on Rare Disease Access and Reimbursement execution, combining quantitative metrics and qualitative insights as part of Control Tower reporting. Cadence defined by leadership or as needed.

• Lead Rare Disease Access Reimbursement in the following: territory alignments, training needs, quarterly business reviews, compliance updates and tracking. 

• Work with Rare Disease Access and Reimbursement Leadership, Legal, Compliance, and other key stakeholders to evolve the role, responsibilities, and remit of the team to better support patients.

• Serve as primary point of contact with vendors, where appropriate, in collaboration with the Patient Solutions Data and Financial Operations Manager, supporting contracting, procurement, and delivery of key projects.

• In partnership with the Enablement team lead, contribute to or lead, where appropriate, CEP and DSU reporting and overall program requirements.

• Work across Patient Solutions Enablement, CEP, and other customer-facing teams to accelerate ways of working programs and key initiatives.

• Partner with Patient Engagement Enablement to continuously improve ways of working across Rare Disease Access and Reimbursement and Patient Engagement, ensuring alignment with compliance requirements and approved guardrails.

• Pull through AI strategy in partnership with the SC Access and Reimbursement Enablement Team Lead and other cross-functional partners, helping build, stand up, and drive adoption of the strategy across the team.

• Contribute to key operational projects and initiatives across the broader Patient Solutions function.

QUALIFICATIONS

Must-Have

• Applicant must have a bachelor's degree with at least 6+ years of experience.

• 10+ years of pharmaceutical, biotech, or medical marketing/sales with extensive external healthcare market and advanced customer / health system knowledge. 

• Previous experience in Access and Reimbursement, leadership, or operations/enablement, with a demonstrated track record of high performance or specialized technical skills gained through cross-functional leadership roles.

• Experience leading others in a matrix organization with the ability to manage without direct authority. 

• Ability to influence key stakeholders internally and externally with proven executive communication skills and leadership qualities. 

• Forward looking and results oriented with effective planning, prioritization, and organizational project skills. 

• Strong and proven project management skills demonstrating the ability to deliver multiple time horizon focused projects simultaneously in the short-term and long-term. 

• Track record of leading and managing complex programs to deliver improved outcomes. 

• Strong strategic skills including effectiveness in identifying and addressing major strategic challenges (e.g., shifting market environment) and the ability to balance short-term needs with long-term vision.

• Strong interpersonal skills are required, as well as excellent written, verbal communication, and presentation skills to address Leadership and external audiences.

• Proven experience in working with a compliance first mindset. 

• Good judgement and high ethics are a must.

Nice-to-Have

•  Master's degree with at least 5+ years of experience; OR a PhD with 1+ years of experience.

• Headquarters knowledge and experience, with proven experience working across cross-functional HQ departments, teams, and business units. 

OTHER JOB DETAILS

• Last Date to Apply for Job: August 31, 2026

• Additional Location Information: USA - Remote

• Eligible for Relocation Package – NO

• Secondment 8 months

• If you are currently in a driving position with a fleet vehicle and this secondment does not require driving as an essential function of the position for 12 months or longer, you will be required to turn in your fleet vehicle for the duration of the non-driving secondment.  Please refer to the Fleet Policy and Procedures document for more information.

• There will be no change to your current work location.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.