SAGE Publishing
Book Publishing
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Job Title: Sales & Marketing Operations Associate
Key Responsibilities
Sales Operations Support
Coordinate sales enablement materials including presentations, brochures, event collateral, and customer-facing assets.
Manage and track sales requests through established internal processes, ensuring timely fulfilment.
Support sales-led events, customer engagements, certifications, and related logistics.
Coordinate with internal functions such as Finance, Administration, and Marketing to facilitate documentation, invoicing, and operational execution.
Maintain records, trackers, and reporting related to sales activities, budgets, collateral, and inventory.
Provide operational support to the Engagement team for programme delivery and execution.
Marketing Operations Support
Coordinate execution of marketing events, sponsorships, brand activations, and campaigns.
Manage vendor interactions for branding, print production, event logistics, and marketing assets.
Track timelines, deliverables, budgets, and purchase orders for approved marketing initiatives.
Maintain marketing operations dashboards, trackers, and status reports.
Support lead management activities, campaign administration, and coordination of customer advocacy initiatives including testimonials, case studies, and video projects.
Cross-Functional Coordination
Act as a central point of coordination between Sales, Engagement, Product, Managing, Marketing, Administration, Finance, vendors, and external stakeholders.
Ensure operational excellence through effective prioritisation, communication, and execution.
Provide on-ground support for internal and external events as required.
Support business critical initiatives and special projects that require cross-functional coordination.
Qualifications & Skills
· 2–3 years of experience in sales operations, marketing operations, business coordination, administration, or a similar support role.
· Strong organizational and project coordination skills with the ability to manage multiple priorities simultaneously.
· Excellent attention to detail and execution focus.
· Strong written and verbal communication skills.
· Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Outlook.
· Familiarity with tools such as Canva, CRM platforms, content management systems, or marketing technology solutions is desirable.
· Ability to work effectively across multiple stakeholders and functions.
· Proactive, resourceful, and customer-oriented approach with a strong sense of ownership.
Diversity, Equity, and Inclusion
At Sage we are committed to building a diverse and inclusive team that is representative of all sections of society and to sustaining a culture that celebrates difference, encourages authenticity, and creates a deep sense of belonging. We welcome applications from all members of society irrespective of age, disability, sex or gender identity, sexual orientation, color, race, nationality, ethnic or national origin, religion or belief as creating value through diversity is what makes us strong. As a business and as an organization with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.
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