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[LATAM] - Bilingual Follow-Up Specialist

Role overview

Qualifications

  • Fluent in English and Spanish
  • Previous experience in a Follow-Up Specialist role or similar lead-management position
  • Previous real estate experience, preferably within real estate investing
  • Proven sales experience with strong phone-based communication skills

Responsibilities

  • Answer and manage warm inbound calls from potential home sellers
  • Conduct structured discovery calls to qualify leads and understand the seller's situation and motivation
  • Accurately document lead information, call outcomes, and follow-up details in the CRM
  • Consistently work toward sales and lead-conversion goals

Key facts

Other skills

  • Sales
  • Real Estate
  • Communication
  • Detail Oriented
  • Self-Motivation

About the company

HYPR Service logo

HYPR Service

Computer Software / SaaS

HYPR Service give entrepreneurs their time back, so they can focus on revenue generating activities (RGA). We believe entrepreneurs should focus on growth and expansion rather than simple tasks that can be outsourced. By working with our company, you’ll have a dedicated team that recruit, hire and manages each Assistant. As a virtualpreneur, your business growth is a careful balance of strategic decisions, financial risks, and leverage. That’s why at Hire Your Perfect Replacement (HYPR) Service, we offer agile virtual staffing, lead generation, and sales solutions to accelerate your ascent. CROSS-INDUSTRY SUPPORT At HYPR Service, we are adept with businesses across industries, including: βœ… Real Estate βœ… Medical Industry βœ… Financial Industry Hire One Of Our HYPR Assistants. πŸ‘©πŸ’»πŸ‘¨πŸ’» Start Saving 65% On Overhead Costs Today.

Company details

IndustryComputer Software / SaaS
Company size51-200

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Job description

Bilingual Follow-Up Specialist

Location: Remote - Available for Mexico & LATAM
Schedule: Monday–Friday, 9:00 AM–6:00 PM EST
Employment Type: Full-Time
Rate: $10/hour + $250 spiff per closed deal

About the Role

We are a growing real estate investment company looking for a motivated, bilingual Follow-Upto be the first point of contact for incoming seller leads.

In this role, you will handle warm inbound calls, conduct structured discovery conversations, qualify motivated homeowners, and pass qualified, ready-to-close opportunities directly to the owner. This is a results-driven sales position with significant opportunity for growth.

What You'll Do

  • Answer and manage warm inbound calls from potential home sellers.
  • Conduct structured discovery calls to qualify leads and understand the seller's situation and motivation.
  • Confirm listing status, decision-maker availability, and willingness to discuss a potential sale.
  • Identify motivated sellers and determine whether they are qualified for the next step.
  • Follow proven call scripts while maintaining a natural, consultative conversation.
  • Communicate confidently with homeowners in both English and Spanish.
  • Accurately document lead information, call outcomes, and follow-up details in the CRM.
  • Manage and update leads through GoHighLevel (GHL) and other CRM systems.
  • Pass qualified and motivated leads directly to the owner for closing.
  • Follow up with leads as needed and maintain accurate records.
  • Consistently work toward sales and lead-conversion goals.

What We're Looking For

  • Fluent in English and Spanish.
  • Previous experience in a FUS (Follow-Up Specialist) role or similar lead-management position.
  • Previous real estate experience, preferably within real estate investing.
  • Proven sales experience with strong phone-based communication skills.
  • Experience working with GoHighLevel (GHL) is required or strongly preferred.
  • Familiarity with REsimpli is a strong plus.
  • Confident asking direct qualifying questions and handling sales conversations.
  • Strong ability to build rapport with homeowners and identify seller motivation.
  • Excellent verbal and written communication skills.
  • Organized and detail-oriented, with strong CRM documentation habits.
  • Reliable, self-motivated, coachable, and comfortable working in a results-oriented environment.

Assessment Requirement

All candidates must complete the DISC Personality Assessment as part of the application process.

The assessment can be completed through 123test's DISC Personality Test. Candidates should submit their completed assessment along with their profile/application.

Important: There is no specific DISC personality type required for this position. The assessment is intended to provide additional insight into each candidate's communication and working style.

Ideal Candidate

The ideal candidate is a bilingual real estate sales professional who is comfortable handling inbound calls, qualifying homeowners, working inside a CRM, and moving motivated leads toward a closed deal. If you have experience as a FUS/Follow-Up Specialist, strong sales skills, real estate experience, and familiarity with GHL, we'd love to hear from you.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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