Assurant
Insurance
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The purpose of Automotive Director of Field Development is to ensure success and provide support for F&I Account Specialist both in store and virtually within the Automotive Training Academy. They will also onboard and train new District Managers, upskill those needing improvement and to drive consistency of process with the Assurant Dealer Services field organization. The Director, Field Development will drive ADS fee generation through the performance of business development assessments and have direct management of the Teleservice District Managers.
What will be my duties and responsibilities in this job?
Oversite of F&I Account Specialist administration functions
Onboarding and orientation of new specialists
Scheduling specialist assignments
Collecting and distributing (as appropriate) all specialist assignment reports
Tracking and reporting on specialist assignment performance
Invoicing clients for account specialist services
Intake of payment and remittance to Finance department
Tracking and reporting on specialist receivables
Completing monthly specialist staffing and revenue reports
Direct Management of Account Specialist Team
Complete Account Specialist Checklist at day one of each assignment
Monitors and audits Account Specialist performance
Conducts in field Account Specialist kickoffs, 1:1’s, and onsite inspection
Conducts all people managers responsibilities
District Manager 30-day ride
Schedule 30-day ride for new District Manager with respective Regional Manager
Oversee 30-day ride with new DM covering all checklist items
Certified completion of 30-day ride for new District Managers
Collaborate with other FDM and National VP of Development and Training to update 30-day ride checklist as needed
Assist with District Manager Training Class
Work with VP of Training to schedule, develop and deliver District Managers class
District Manager ride along
Assess performance using Performance Evaluation Form
Provide feedback to District Managers
What are the requirements needed for this position?
Extensive knowledge of retail automobile dealership operation
Current state licensing required for home state or the ability to obtain licensing
4 or more years of District Manager or similar position
2 or more years of experience in the field of sales, management and customer service
Communication Ability: The ability to reach an agreement with one or more individuals on a course of action in relation to a defined goal or problem
Client Relations: Having a strong concern for client satisfaction and loyalty and the willingness to take actions that promote it
Analysis: Relating and comparing data from different sources, identifying issues, securing relevant information, and identifying relationships
Impact and Rapport Building: The ability to meet people quickly and establish a trust relationship. Make a positive first impression and exhibit confidence
Analyzes Problems and Makes Decisions: Commits to a course of action after identifying and assessing alternatives based on logical assumptions, facts, resources, constraints and organizational values
Addresses Conflict: Works with others to resolve differences in a professional and productive manner.
Coach and Develop Others: Helps other excel on the job and meet key accountabilities by providing timely coaching, guidance and feedback
AFIP and / or A.C.E. Certification
Must reside within 45 minutes of a major airport.
What other skills/experience would be helpful to have?
Bachelor’s Degree
Strong preference given to candidates located in Arizona or Colorado
5+ years retail automotive dealership management experience
Proven retail sales experience in the automotive industry a plus
Account Specialist or similar Nationwide F&I experience
What are the working conditions and physical requirements of this job?
General office demands
How much should I expect to travel?
65% travel
#LI-Remote
Pay Range:
$103,800.00 - $173,300.00Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
AI and Biometric Usage
Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.
Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.
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