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Implementation Project Specialist

Role overview

Qualifications

  • Experience in onboarding, implementation, project coordination, or client success.
  • Basic understanding of EOR, global employment, payroll, HR, or Managed Services.
  • Strong project coordination, communication, and stakeholder management skills.
  • Highly organized, detail-oriented, proactive, and client-focused.

Responsibilities

  • Welcome and guide clients through Safeguard Global’s products and implementation journey.
  • Own implementation projects, maintaining project plans, timelines, deliverables, and status updates.
  • Coordinate onboarding activities across internal teams and external partners.
  • Drive technology setup and deliver platform training to clients.

About the company

Safeguard Global Italy logo

Safeguard Global Italy

Human Resources Services

Safeguard Global sta rivoluzionando da 15 anni il modo in cui le persone lavorano nel mondo e la sua mission β€œWork in any way” si sta affermando velocemente! Grazie alla nostra esperienza, siamo in grado di reclutare e gestire professionisti del settore ICT&Digital in Italia e in tutta Europa, fornendo soluzioni avanzate di Workforce Management. Iscritta all’albo nazionale delle Agenzie per il lavoro, offriamo soluzioni che vanno dal Time and Material, alla consulenza ICT, Dalla ricerca e selezione alla somministrazione a tempo determinato e indeterminato.

Company details

IndustryHuman Resources Services
Company size11 - 50

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Job description

Why join Safeguard Global?  πŸ‘€ 

We want to help you β€œwork in any way” β€” that means making time for family, commitments, and life outside of work so that you can have the best of both worlds. When you own what you do and are driven to deliver, you have the flexibility to decide where and how you work.  πŸš€ 

Our roles aren’t just remote and hybrid first β€” they break free from the traditional ways of doing things, paving a way for a job that works for you. βœ… 


The role in a nutshell

Make global client onboarding simple, seamless, and successful.

As an Implementation Project Specialist at Safeguard Global, you’ll be the key point of contact for clients throughout their implementation journey across Employer of Record (EOR) and simple Managed Services.

How you will make a difference:

  • Welcome and guide clients through Safeguard Global’s products, services, and implementation journey.

  • Own implementation projects, maintaining project plans, timelines, deliverables, and status updates.

  • Coordinate onboarding activities across internal teams and external partners.

  • Support EOR and simple Managed Services implementations across areas such as Payroll, HR/Benefits, Accounting, and Entity Management.

  • Drive technology setup and deliver platform training to clients.

  • Monitor project progress, identify risks, and escalate issues when needed.

  • Maintain accurate go-live forecasting and deliver proactive client communication.

  • Collaborate closely with Sales and Client Success to ensure smooth handovers, successful transitions, and a consistently high level of client satisfaction.

What will give you an advantage:

  • Experience in onboarding, implementation, project coordination, or client success.

  • Basic understanding of EOR, global employment, payroll, HR, or Managed Services.

  • Strong project coordination, communication, and stakeholder management skills, with the ability to manage multiple priorities, deadlines, and cross-functional relationships.

  • Highly organized, detail-oriented, proactive, and client-focused, with the ability to follow established processes, identify risks, solve problems, and escalate appropriately.

Who we are and what we do:

Safeguard Global is….Global! With offices worldwide, we help 1500+ companies hire, manage, and pay employees in 170+ countries. It's all about people! Join us to meet diverse folks, explore new cultures, and connect with amazing folks from around the globe. 

Our Global Benefitsβ€― 

  • Autonomy & Flexibility (Work in Any Way): Be supported with as much flexibility as possible.β€―β€― 

  • Bonding Leave: Enjoy paid leave to bond with your new family member.β€―β€― 

  • 2 Charitable Days: Contribute to causes you believe in.β€―β€― 

  • Reward & Recognition Program: Be rewarded for your success and championing our values.β€―β€― 

  • Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.β€― 

Why become a Guardian:β€― 

  • International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.β€―β€― 

  • Our Culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve. 

  • Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.β€― 

Next Steps:β€― 

To apply, please click on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position's requirements, and or a gentle update if you have been unsuccessful at this time.β€― 

Welcome to the Future of Work! 

At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians. 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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