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Systems Analyst-Salesforce

Health Care Service Corporation

Role overview

Qualifications

  • Bachelor Degree and 2 years Information Technology OR Technical Certification and/or College Courses and 4 years Information Technology experience OR 6 years Information Technology experience
  • Knowledge of application configuration
  • Business or systems analyst experience and Salesforce Administration or Development experience
  • Strong analytical skills, enabling you to research, document, and review existing systems

Responsibilities

  • Designing enhancements and new business applications and/or information systems solutions
  • Serving as technical designer to identify best solutions and resulting technical specifications
  • Linking business analyst needs and architect definition to technical solutions
  • Collaborating in a team environment to develop, deploy, and support key applications and features

About the company

Health Care Service Corporation logo

Health Care Service Corporation

Health Insurance (Payers)

Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is an Independent Licensee of the Blue Cross and Blue Shield Association. We are the largest customer-owned health insurer in the United States, serving more than 18.6 million members through our Plans in Illinois, Montana, New Mexico, Oklahoma, and Texas. For nearly a century, we have enabled and coordinated the access to quality care for millions of members. Our experience and industry knowledge establishes a solid foundation for our future—driving innovations that further expand access, improve health outcomes, and reduce costs. Embedded within the fabric of how we operate is a deep sense of caring and commitment that informs how we serve our members, engage in local communities, and deliver positive change to the health care industry. As health care needs evolve, we leverage our portfolio of companies to deliver differentiated value to all industry stakeholders so that, together, we make more possible. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization: HCSC.com/careers. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to an inclusive, drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, or protected veteran status.

Company details

Company typeXLarge
IndustryHealth Insurance (Payers)
Company size10001

Links

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Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for designing enhancements and new business applications and/or information systems solutions through integration of technical and business requirements; serving as technical designer to identify best solution and resulting technical specifications within limits of code environment; linking business analyst needs and architect definition to technical solutions.

Required Job Qualifications
 Bachelor Degree and 2 years Information Technology OR Technical Certification and/or College Courses and 4 year Information Technology experience OR 6 years Information Technology experience.
* Knowledge of application configuration
* Business or systems analyst experience and Salesforce Administration or Development experience.
* Expertise in understanding Salesforce.com, Sales Cloud, Service Cloud, Health Cloud and other Salesforce product areas (Salesforce Marketing Cloud, Experience Cloud desirable).
* Strong understanding of solutions on Salesforce platform, including Vlocity, OmniScripts DataRaptors, Flexcards, Integration procedures, Apex, VisualForce, Lightning components, LWC, Salesforce workflows/Flows.
* Data analysis experience involving querying and uploading data using SOQL or SQL, Excel, Workbench, DataLoader, Demand Tools, or similar.
* Familiar with Copado and other migration tools to support releases.
* Experience collaborating in a team environment to develop, deploy, and support key applications and features.
* Experience delivering software in an Agile environment.
* Excellent written and oral communication skills to understand objectives, use cases, and requirements.
* Strong analytical skills, enabling you to research, document, and review existing systems.
* Ability to build consensus among business stakeholders on process and technology topics.
* Service Oriented Architecture - SOAP / REST
* SDLC Methodology - Agile / Scrum / Iterative Development
* System Performance management
* Conceptual thinking
* Creative thinking
* Problem solving and analytical thinking
* Strong oral/written communication skills

Preferred Job Qualifications:
* Bachelor Degree in Computer Science or Information Technology related

•    Familiarity with cloud platforms and technologies including AWS , Java and webservices, and Front End technologies (HTML5, CSS3, JQuery, JSON, Ajax, Angular.js) is a plus.
* Ability to execute

Sponsorship is not available for this role.

#LI-NV1

#LI-Remote

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range

$61,500.00 - $136,100.00

Exact compensation may vary based on skills, experience, and location.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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