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Field Performance Specialist

NR Consulting

Role overview

Qualifications

  • Understanding of insurance operations, policies, and processes.
  • Must be customer service oriented with strong oral and written communication skills.
  • Significant Management ability.
  • 8 years of related work experience in life insurance administration.

Responsibilities

  • Manages the activities of the assigned agencies in person, on a regular basis.
  • Offers consistent counsel and motivation focused on growth of the Four Pillars: Production-Client-Applications-IARs.
  • Directing, supporting, motivating, and managing General Agents, AGAs, FAs and administrative assistant support staff.

Key facts

Hard skills

Insurance Sales Customer Complaint Resolution Organizational Structure

Other skills

  • Management
  • Customer Service
  • Communication
  • Time Management

About the company

NR Consulting logo

NR Consulting

Staffing & Recruiting

NR Consulting is one of the fastest-growing Global IT & Workforce Solutions Company with a growth of 100% YoY for last consecutive 5 years. Our specialization keeps our focus strong, knowledge sharp and fastest solutions speed in the industry. Our unique & unrelenting model results to instant access to the most sought-after technology innovators. We offer unmatched IT & Workforce Solutions to our clients by developing an in-depth understanding of their business needs. We specialize in Contingent Hiring, Direct Hires, Statement of Work, RPO, MSP/VMS and Managed IT Services.

Company details

Company typeLarge
IndustryStaffing & Recruiting
Company size1001 - 5000

Links

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Job description

Job title: Field Performance Specialist
Location: Remote (Michigan, Illinois, Ohio, Indiana, Wisconsin)
Travel: 50%

Overview
Assists and supports Field Management in the administration and operations of the Field Force in the region (Michigan, Illinois, Ohio, Indiana, Wisconsin).
Oversees, directs, leads, and motivates the General Agents and their staff of Assistant General Agents, Field Agents, and clerical assistants in achieving their goals and meeting key performance indicators for their agencies.

Core Responsibilities
Manages the activities of the assigned agencies in person, on a regular basis, to ensure achievement of the Four established Pillars by offering consistent counsel and motivation focused on growth of the Four Pillars: Production-Client-Applications-IARs.
Activities include (but not limited to) directing, supporting, motivating, and managing General Agents, AGAs, FAs and administrative assistant support staff in conjunction with the RAEC for the assigned region

Skills Qualifications
  • Understanding of insurance operations, policies, and processes.
  • Must be customer service oriented with strong oral and written communication skills.
  • Significant Management ability.
  • Time management and prioritization of work; attention to detail.
  • Experience in complaint resolution.
  • Strong organizational and coordination skills to support multitasking.

Education
  • BS or BA degree in a related field.
  • 8 years of related work experience in life insurance administration.
  • Insurance professional education (e.g., FIC, FLMI and CLU) desirable.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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