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Sr Program Manager

Role overview

Qualifications

  • 5+ years of experience in localization, with direct experience managing enterprise accounts
  • Experience managing cross-functional, globally distributed teams
  • Strong client-facing and stakeholder management skills, with executive-level reporting experience
  • Fluency in English required; additional language proficiency is a plus given the client-facing, multilingual nature of the role

Responsibilities

  • Own end-to-end program management for multilingual AI initiatives, from planning through delivery
  • Serve as the primary point of contact for enterprise accounts, managing relationships and ensuring delivery meets client expectations
  • Coordinate across engineering, linguistics/localization, and data operations teams to keep programs on schedule
  • Track and report on program health, risks, and dependencies to senior stakeholders and clients

Key facts

Other skills

  • Program Management
  • Problem Reporting
  • Communication
  • Negotiation

About the company

Centific logo

Centific

Artificial Intelligence & Machine Learning Services

Bringing together data, intelligence & humans. Led by a people-first, intelligence-driven approach, Centific enables experiences that help brands thrive in a sustainable and meaningful way, working to create long-term value and loyal customers for our clients – now and in the future. With clarity of vision, technological expertise, and operational excellence, Centific is the partner of choice for those who want to run smarter - and those who want to change the race.

Company details

Company typeXLarge
IndustryArtificial Intelligence & Machine Learning Services
Company size5001 - 10000

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Job description

About Centific

Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets—to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster.

Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets.

About Job

Job Title: Sr. Program Manager, Multilingual AI
Location: Remote (Serbia)

About the Role
Centific is looking for a Sr. Program Manager to drive execution across multilingual AI initiatives — managing enterprise client accounts and coordinating cross-functional delivery for localization, language-data, and multilingual model workstreams.

What You'll Do

  • Own end-to-end program management for multilingual AI initiatives, from planning through delivery

  • Serve as the primary point of contact for enterprise accounts, managing relationships and ensuring delivery meets client expectations

  • Coordinate across engineering, linguistics/localization, and data operations teams to keep programs on schedule

  • Track and report on program health, risks, and dependencies to senior stakeholders and clients

  • Manage vendor/partner coordination for language-specific data and localization work

  • Drive process standardization across multilingual program workstreams

  • Identify opportunities to expand scope or deepen engagement within existing enterprise accounts

  • Manage and mentor a delivery team

  • Ensure program outcomes deliver measurable business value

What You'll Need

  • 5+ years of experience in localization, with direct experience managing enterprise accounts

  • Experience managing cross-functional, globally distributed teams

  • Strong client-facing and stakeholder management skills, with executive-level reporting experience

  • Familiarity with multilingual NLP, localization workflows, or language-data pipelines is a plus

  • Fluency in English required; additional language proficiency is a plus given the client-facing, multilingual nature of the role

  • Advanced communication, negotiation & reporting.

  • Strong Financial & resource planning

Salary: $140,000-$180,000

Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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