Housing Coordinator - Full-time, day shift - Martha's Vineyard Hospital

Site: Martha's Vineyard Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Housing Coordinator works with current, prospective, and newly hired employees, as well as contingent workers, to understand their housing needs and challenges and assist them in securing appropriate housing. This role develops expertise in all aspects of the housing market and supports efforts to build a network of landlords, realtors, and other housing stakeholders to expand housing opportunities for MGB staff. The Housing Coordinator also monitors and reports on workforce housing needs to help inform MGB's overall housing strategy.

In addition, this position supports all aspects of MGB workforce housing operations, including occupancy, maintenance, and property management.

Does this position require Patient Care?
No

Essential Functions
-Supports efforts to build and maintain strong relationships with housing providers, landlords, and community partners to support employee housing needs.
-Serves as a housing advocate and resource for employees by helping identify housing opportunities, communicating listings, and supporting placement on the island.
-Manages housing records, agreements, keys, property information, inventories, and leased property documentation in accordance with Hospital procedures and lease requirements.
-Uses housing databases and software to schedule arrivals and departures, track occupancy, maintain tenancy records, coordinate turnover cleanings, and generate usage, occupancy, and shortage reports.
-Coordinates tenant move-in materials, including housing agreements, guidelines, directions, inventory/condition reports, recycling information, and keys.
-Supports housing operations by entering maintenance work orders, coordinating repairs and lockouts with vendors, addressing routine tenant concerns, and escalating unusual situations as needed.
-Communicates regularly with Housing leadership regarding current and future occupants, housing needs, hoteling arrangements, and operational updates.

Qualifications

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Experience
General office or administrative experience 2-3 years required and experience within a healthcare or community service environment 1-2 years preferred.

Knowledge, Skills and Abilities
- Excellent verbal and written communication skills, including English proficiency in speaking, reading, writing, and typing.
- Strong organizational, time management, and attention-to-detail skills with the ability to meet deadlines.
- Excellent interpersonal skills with the ability to handle confidential matters with tact, professionalism, and diplomacy.
- Ability to work independently and collaboratively, using strong problem-solving skills and proficiency with Microsoft Office and related software.

Additional Job Details (if applicable)

Physical Requirements

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%) 20lbs - 35lbs
• Carrying Occasionally (3-33%) 20lbs - 35lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Hybrid

Work Location

One Hospital Road

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$17.71 - $25.28/Hourly

Grade

3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1550 Martha's Vineyard Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.