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We're looking for a clinician who has lived the realities of frontline healthcare and understands practically how a hospital and teams operate, including the impact of when communication breaks down in acute settings. As Clinical Product Director, you'll want to use that experience to shape how technology gets built, acting as Alertive’s clinical lens. You'll sit at the intersection of product, commercial, and clinical delivery, translating frontline NHS experience into product decisions that make Alertive more useful, more intuitive and more closely aligned to the realities of clinical practice. You’ll bring a valuable new perspective and lived experience to the table when engaging with NHS medical directors, CNIOs, and clinical leads, helping build stronger relationships, trust and confidence in both our platform and who we are as a company.
This isn't an advisory role. You'll have real ownership over the product roadmap, helping define what clinical communication technology looks like for the next generation of NHS Trusts and developing this to the next level, where we look to meaningfully improve the real-time coordination of the workforce. If you’re ready to use your expertise to help define the next generation of clinical technology, we’d love to talk.
You'll be the primary clinical voice in our product process, working closely with the Chief Delivery Officer as well as the Chief Technology Officer and reporting directly to the CEO. You’ll ensure all our features, workflows and design decisions are grounded in clinical reality. Translate frontline clinical experience into clear, evidence-based product requirements
Own the product roadmap, prioritising initiatives based on patient safety impact, clinical adoption, and commercial opportunity
Review feature specifications and user stories through a clinical governance lens before they enter development
Identify gaps in our current offering that represent genuine unmet clinical need and make the case for addressing them
The best product in the world doesn't help anyone if clinical teams don't use it properly. You'll make sure they do.
Partner with our Delivery teams during implementations to ensure clinical workflows are configured correctly from day one
Support the development of Alertive communities, facilitating the sharing of best practice frameworks and SOPs
Work closely with customers to ensure they realise the full benefit of Alertive
Gather structured clinical feedback from live trusts and feed it back into the product cycle
Act as a point of escalation for complex clinical queries from our customer base
Alertive operates in environments where the stakes are high. You'll make sure we always build with that in mind.
Act as primary point of contact for our clinical safety consultancy and working alongside engineering to ensure risk is understood and managed appropriately.
Act as the internal expert on clinical workflow, escalation pathways, and safe messaging practice
Engage with clinical safety incidents and near-misses, translating learnings into product improvements
Clinical credibility helps create genuine trust with NHS partners which in turn benefits patients.
You'll be a key part of how we build that trust.
Support the sales and commercial team in high-value clinical conversations with medical directors, CNIOs, chief nurses, and clinical governance leads
Present at NHS conferences, clinical networks, and industry events as a credible advocate for Alertive's approach
Build and maintain relationships with clinical champions across our customer base
Contribute to case studies, white papers, and clinical content that builds Alertive's evidence base and market credibility
We’re a small, high trust company where people work closely together and have real influence. You won’t operate in a silo. You’ll contribute to strategic decisions, commercial conversations and the wider direction of the business, with your clinical perspective shaping how we think across the company.
We’re looking for a clinician who is as interested in improving healthcare systems and operations as they are in clinical practice itself. Someone who is energised by pace, comfortable working through ambiguity and motivated by the opportunity to help shape technology that genuinely supports NHS staff at scale.
The experience below reflects what we think would set someone up to succeed in the role. If your background looks a little different but you’re confident you could make an impact, we’d still love to hear from you.
Clinical background & qualifications
MB ChB, MBBS or equivalent medical degree with full GMC registration and licence to practise in good standing
Substantive experience as a clinician in emergency medicine within an NHS Trust — you understand the acute environment, the pressure of time-critical decisions, and what poor communication costs
Active clinical revalidation and commitment to ongoing CPD
Healthtech & startup experience
2–5 years experience working within a healthtech startup - you understand what it means to move fast, work with limited resources, and build something from the ground up
Demonstrable experience contributing to product development, clinical feature definition, or clinical governance in a digital health or SaMD environment
Comfortable working across product, engineering, and commercial functions - you know how to translate clinical need into language that resonates with each team
Experience navigating the NHS procurement and clinical evaluation landscape is a strong advantage
Skills and capabilities
Able to write clearly and concisely - clinical specs, user stories, policy documents, and external content
Strong communicator and presenter, equally comfortable with a clinical audience and a commercial one
Structured thinker who can hold complexity without losing sight of the practical outcome
Comfortable with data - able to interpret usage analytics, clinical outcomes data, and product metrics
A sophisticated user of tech products who would be able to demo products to clinical and commercial audiences
You've felt the frustration of communication failures in a clinical setting and you're motivated to fix them
You move fast but never carelessly. You know that in healthcare, speed and rigour aren't opposites
You thrive in environments where things aren't fully defined yet. You find that energising, not unsettling
You're a natural connector, comfortable in a board meeting with an NHS executive one day, and reviewing a product backlog the next
You have high standards and low ego. You give feedback well and receive it even better
You genuinely believe that thoughtfully designed technology can make frontline care safer and you want to be part of building it
Job Type
Full-time, Permanent
Schedule
Monday to Friday, with flexibility for clinical engagements
Location
Remote (United Kingdom required, with regular travel to NHS Trust sites and company events)
Reports to
Chief Executive Officer
Clinical time
We support maintaining a fractional clinical practice where desired
Salary: Competitive compensation for a Series A Company with equity participation as part of the package.
We're a small company doing work that genuinely matters, and we want the people here to feel both valued and connected to what we're building. That means real ownership, not just a job title — and a team that trusts you to lead your work without needing to justify every decision. You’ll have direct access to leadership, fast decisions and the knowledge that your work shapes the product. You’ll be managing a small team of 2-4 people to start across product and customer success.
In practice, that looks like this: we support flexible working as a default, not a perk. We actively encourage this role to maintain a meaningful foothold in clinical practice — whether that's one day PA a week in an ED department or a regular clinical commitment that keeps you sharp and credible. We think that makes you better at this job, and we'll structure things to make it possible.
Beyond that, you can expect a competitive benefits package including private health insurance, 26 days annual leave allowance, enhanced parental leave, 5% pension contribution and the kind of equity participation that means you'll genuinely share in what we're building together.
Applications should be submitted to talent@alertive.co.uk. We are an equal opportunities employer. We welcome applications from candidates of all backgrounds, identities, and experiences. If you need any adjustments during the application or interview process, please let us know.
After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.
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