The Information and Communications Technology Council (ICTC) is seeking a Bilingual AI Training & Business Transformation Specialist to lead the facilitation and delivery of AI & digital transformation training to both post-secondary students, and their Work Integrated Learning (WIL) host employers. Reporting to the Manager, Digital Training & Industry Transformation, the role focuses on training facilitation on the student-facing side, and applied AI facilitation and business process transformation for the host company. You are the primary program lead who teaches the core AI content, keeps student-employer sprint teams engaged, and tracks their progress, for the course of the 8-week cohorts. The ideal candidate is a skilled bilingual facilitator, adult educator with real AI proficiency, and has experience implementing technology transformation initiatives. You make technical concepts accessible and actionable for participants who are newer to building and using AI tools. You will work alongside Sector Transformation Advisors, drawing on that depth where needed.
Key Responsibilities:
Technical AI Training & Facilitation
- Deliver high-impact AI training sessions for both student and employer learning streams.
- Facilitate synchronous virtual bootcamp sessions and workshops that go beyond surface-level overviews to provide practical, applied AI skills.
- Guide students in developing hands-on AI projects and capabilities relevant to their WIL placement contexts.
- Coach employers and business leaders on translating AI concepts into measurable operational improvements and sector-specific use cases.
- Serve as the primary technical subject matter expert (SME) for AI content across ICTC's training programs.
- Ensure training is grounded in real-world AI applications and current industry practices.
- Lead live virtual bootcamp sessions for student and employer cohorts, keeping participants engaged, progressing, and connected to the applied work of their placements.
- Teach the core AI content with a focus on practical, hands-on application rather than surface-level overviews.
- Translate AI concepts into language and use cases that make sense to non-technical learners and business audiences.
- Guide students as they build hands-on AI projects tied to their WIL placement context.
- Monitor learner progress across cohorts, identify who needs support, and adjust delivery to keep people moving.
- Serve as the consistent AI-fluency anchor across the program, working alongside the industry coaches and SMEs.
Business Transformation
- Provide expert-level guidance to student-employer sprint teams on AI readiness assessments, business problem framing, transformation roadmaps, and priority use case identification.
- Guide companies in priority industrial sectors on practical AI adoption, from workflow automation to data-driven decision-making.
- Support employers in structuring AI-focused projects that are meaningful for both the employers and their WIL student placements, and that can impact the company’s bottom line and ability to scale as a business.
- Identify and share sector-specific case studies, tools, and frameworks that make AI adoption tangible for non-technical business audiences.
- Facilitate peer learning, group problem-solving, and applied exercises that build employer AI confidence and capability.
Curriculum & Content Development
- Collaborate with the Manager and e-learning team to develop, review, and continuously evolve technically current AI training content.
- Ensure all curriculum reflects the latest developments in AI, automation, and digital transformation.
- Contribute to the design of assessments, capstone projects, and applied learning challenges.
- Recommend emerging tools, platforms, and pedagogical innovations that enhance the learning experience.
- Provide technical review and quality assurance of all AI-related training materials.
Stakeholder & Expert Engagement
- Engage with Sector Transformation Advisors and employer stakeholders to ensure training reflects current and emerging business needs.
- Contribute to ICTC's thought leadership by staying current on AI trends, labour market forecasting, and Canadian industry transformation.
- Support outreach and engagement activities in both English and French.
- Collaborate with post-secondary partners and ecosystem stakeholders as needed to align training with student and employer outcomes.
Reporting & Quality Assurance
- Track and report on training delivery, learner outcomes, and technical engagement metrics.
- Provide technical input into funder reporting, program documentation, and continuous improvement cycles.
- Support ICTC's evaluation function by contributing insights on learner progress and content effectiveness.
What are we looking for:
Education:
- Post-secondary degree or diploma in Adult Education, Instructional Design, Education Technology, Business, or a related field. Equivalent experience as a facilitator, trainer, or adult educator will be considered. A background in Computer Science, Engineering, or a technical discipline is an asset. Formal credentials or certifications in AI, machine learning, prompt engineering, data analytics, automation, IoT, or digital transformation are an asset. Instructional design, adult education, or corporate training credentials are considered an asset.
Experience:
- Minimum 5 years of experience in AI, data science, automation, or digital transformation, with demonstrated practical application, not theory alone.
- Minimum 3 years of experience facilitating technical AI or digital transformation training to diverse audiences including students, business leaders, and non-technical professionals.
- Experience implementing digital transformation initiatives with demonstrated business gains for Small and Medium-sized Enterprises.
- Proven experience delivering corporate or workforce training programs in a bilingual (English/French) context.
- Demonstrated experience translating complex AI and technology concepts into accessible, actionable learning for varied audiences.
- Experience working with or within Canadian SMEs, priority industrial sectors (manufacturing, defence/aerospace, natural resources), or WIL programs is a strong asset.
- Experience developing curriculum or training content for technology-focused programs is an asset.
- Experience in a non-profit, government-funded, or national initiative environment is an asset.
Qualifications:
- Bilingual proficiency in English and French (written and spoken) is required.
- Solid, applied AI fluency including working knowledge of automation, prompt engineering, workflow integration, and data analytics, paired with the ability to teach these concepts accessibly to early-stage learners.
- Strong understanding of business transformation, AI adoption barriers, and sector-specific use cases for Canadian SMEs.
- Exceptional facilitation and instructional skills for both technical and non-technical audiences.
- Ability to design and deliver applied learning experiences that build practical, job-ready skills.
- Strong stakeholder engagement, communication, and relationship management skills.
- Ability to work independently, manage multiple cohorts and delivery streams, and thrive in a fast-paced environment.
- Strong problem-solving mindset and commitment to continuous improvement.
- Knowledge of ICTC's priority sectors and Canada's digital economy landscape is a strong asset.
- Experience with LMS platforms and virtual facilitation tools.
Are you?
- A deep AI expert and practitioner – Do you bring genuine, hands-on AI expertise and a passion for making that knowledge accessible and transformative for learners and businesses?
- An exceptional bilingual facilitator – Can you energize a room (virtual or in-person) in both English and French, making complex technical content engaging and practical?
- A business transformation coach – Can you help employers see where and how AI creates real operational value, and then guide them to act on it?
- Driven and determined – Are you highly motivated, self-starting, and committed to delivering measurable impact through every training engagement?
- Digitally fluent – Do you stay at the cutting edge of AI developments, tools, and applications, and bring that currency into your training delivery?
- A strategic, creative thinker – Can you identify connections between AI capabilities, learner needs, and real-world business challenges, and turn those into compelling learning experiences?
- Collaborative – Do you work effectively across teams, with industry coaches, employers, students, and post-secondary partners to deliver shared outcomes?
- Results-oriented – Do you track learner outcomes, measure business transformation impact, and continuously refine your delivery to improve results?
- Ethical and trustworthy – Do you model responsible AI use and handle participant and employer data with integrity?
- Passionately committed to lifelong learning – Are you as committed to your own ongoing AI education as you are to the success of your learners?
Why Join Us?
- Be part of a dynamic, mission-driven, entrepreneurial organization committed to advancing Canada's competitive advantage in the digital economy.
- Lead high-impact programs that drive economic growth and shape the future of Canadian businesses.
- Work in an agile, collaborative, innovative, and forward-thinking environment where we are always helping each other achieve collective goals.
Location
Term
- 12 months term contract with competitive salary, benefits, vacation, personal time and RRSP contribution, with a possibility for renewal.
Additional notes:
- This role reflects growth in our team and expanded operational scope.
- ICTC is committed to being an equal opportunity employer. If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. All information received in relation to accommodation requests will be kept confidential.
About ICTC
ICTC is a neutral, not-for-profit national centre of expertise with the mission of strengthening Canada's digital advantage in the global economy. For over 30 years, and with a team of 80+ experts, we have delivered forward-looking research, practical policy advice, and capacity building solutions for individuals and businesses. Our goal is to ensure that technology is utilized to drive economic growth and innovation, and that Canada's workforce remains competitive on a global scale.
- OUR MISSION IS TO: Strengthen Canada’s digital advantage in a global economy
- OUR VISION IS TO: Foster globally competitive Canadian industries and a prosperous society empowered by innovative digital solutions.
ICTC respectfully acknowledges that ICTC headquarters is on the ancestral and unceded territory of the Algonquin Anishinaabeg People.
Compensation: 70,000 - 90,000
