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Italian Customer Service Rep - remote in Greece

CB Talents Academy

Role overview

Qualifications

  • Proficiency in Italian (C1/C2) and English (B2)
  • A genuine interest in computer hardware and technology
  • A friendly, patient, and professional communication style
  • Valid EU Passport or the legal right to work in Greece

Responsibilities

  • Assist Italian-speaking customers with hardware and software inquiries via phone and chat
  • Guide users through troubleshooting steps for laptops, desktops, and peripherals
  • Coordinate warranty claims and technical solutions
  • Maintain clear and accurate records of all interactions in English

Key facts

Hard skills

Hardware Support

Other skills

  • Troubleshooting (Problem Solving)
  • Customer Service
  • Communication
  • Patience
  • Professionalism

About the company

CB Talents Academy logo

CB Talents Academy

Bootcamps & Skills Academies

CB Talents Academy seek to establish the link between the knowledge acquired and the labor market. Our Academy provides both the knowledge and skills needed to succeed national and internationally, while giving our students the necessary means to achieve their professional goals nevertheless encouraging them to raise the bar and to rely on anyone but themselves in an extremely volatile and complex market. We work hard to improve the world of work. Our ambition is to contribute to solve the skills shortage challenge through consistently facilitating employment transitions in increasingly volatile and complex labor markets. With this in mind, we provide training for young students on how to operate in a wide number of programs and/or IT sectors, from Java to Ruby on Rails. In order to do so, we have partnered with some of the best companies in the world who are willing to teach you, therefore making you more and more appealing to every IT company in the world. All of this makes CB Talents Academy a pioneer in solving a global skills shortage, helping students to quickly understand IT trends, improving their career prospects. If you are looking for the perfect launching ramp to boost your career, CB Talents Academy has got your back ! If you feel you should benefit from our expertise, contact us !

Company details

IndustryBootcamps & Skills Academies
Company size2 - 10

Links

Website LinkedIn See all jobs

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Job description

Role: Italian-Speaking Technical Support Agent

Location: 100% Remote in Greece

Project: Supporting a Global Leader in Computing and IT Solutions

The Opportunity

If you have a knack for technology and a passion for helping others, this is the perfect chance to build a career in the Mediterranean. We are looking for Italian speakers to join a specialized team supporting one of the worlds most recognizable names in personal computing and enterprise hardware. You will provide essential support to users while enjoying a flexible, remote lifestyle anywhere in Greece.

Your Responsibilities

Assist Italian-speaking customers with hardware and software inquiries via phone and chat.

Guide users through troubleshooting steps for laptops, desktops, and peripherals.

Coordinate warranty claims and technical solutions.

Maintain clear and accurate records of all interactions in English.

Requirements

Proficiency in Italian (C1/C2) and English (B2).

A genuine interest in computer hardware and technology.

A friendly, patient, and professional communication style.

Valid EU Passport or the legal right to work in Greece.

Relocation and Benefits

Full relocation support including flight tickets reimbursement and temporary accommodation.

Initial travel expenses to Greece are 100% reimbursed.

Assistance with local administrative tasks such as obtaining your Greek tax and social security numbers.

Competitive salary with 14 payments per year.

A complete home-office tech kit delivered to your door.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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