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Dutch Speaking Technical Support Specialist - REMOTE in Greece

Kats Recruitment

Role overview

Qualifications

  • Native or near-native fluency in Dutch and a professional level of English
  • Strong technical aptitude with an interest in electronics, software, or digital troubleshooting
  • Previous experience in customer service, tech support, or a call center environment is highly preferred
  • Excellent communication, active listening, and problem-solving skills

Responsibilities

  • Respond to inbound customer inquiries via phone, email, and live chat in a professional and timely manner
  • Diagnose, troubleshoot, and resolve technical issues ranging from user account setup to complex system errors
  • Guide customers step-by-step through technical solutions, ensuring clarity and patience throughout
  • Document customer interactions and technical steps taken accurately within our internal CRM system

Key facts

Hard skills

Other skills

  • Troubleshooting (Problem Solving)
  • Customer Service
  • Technical Acumen
  • Problem Solving
  • Communication
  • Active Listening

About the company

Kats Recruitment logo

Kats Recruitment

Staffing & Recruiting

Kats Recruitment exists to empower people and companies to grow together through meaningful work. Our mission is simple but powerful: to ensure that when the right person is connected with the right role, growth comes naturally—for the candidate, the employer, and the wider community. We believe in purposeful careers and visionary hiring. That means we look beyond just qualifications to understand each candidate's motivations, aspirations, and values, and we help employers discover not just who can do the job—but who will thrive doing it.

Company details

IndustryStaffing & Recruiting
Company size1-1

Links

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Job description

Dutch Speaking Technical Support Specialist

Introduction

Are you a tech-savvy individual who loves solving problems and helping others? We are looking for a enthusiastic Dutch Speaking Technical Support Specialist to join our dynamic, growing virtual team. In this role, you will act as the first line of technical assistance for our global users, troubleshooting software, hardware, or network issues while delivering a world-class customer experience from the comfort of your home.

Responsibilities

  • Respond to inbound customer inquiries via phone, email, and live chat in a professional and timely manner.
  • Diagnose, troubleshoot, and resolve technical issues ranging from user account setup to complex system errors.
  • Guide customers step-by-step through technical solutions, ensuring clarity and patience throughout.
  • Document customer interactions and technical steps taken accurately within our internal CRM system.
  • Escalate complex, unresolved issues to higher-tier technical teams when necessary.

Requirements

  • Native or near-native fluency in Dutch (written and spoken) and a professional level of English.
  • Strong technical aptitude with an interest in electronics, software, or digital troubleshooting.
  • Previous experience in customer service, tech support, or a call center environment is highly preferred.
  • Excellent communication, active listening, and problem-solving skills.
  • Must hold a valid EU Passport or a current, unrestricted work permit for Greece.

What We Offer

  • Competitive Salary: €1,300 – €1,600 Gross / Month (depending on experience).
  • Performance-based bonuses and 2 extra salaries per year (Christmas, Easter, and Summer bonuses).
  • Complete Work-from-Home Setup: High-grade computer equipment provided and delivered directly to you.
  • Premium Relocation Package: Paid flight ticket to Greece, 4 weeks of complimentary hotel accommodation, support with local administrative paperwork, and real estate agent commission coverage to help you find your new home.
  • Comprehensive, fully paid initial training and continuous career development paths.

Ready to kickstart your career in tech support while enjoying the beautiful Greek lifestyle? Click apply today, and let's build your future together!

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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