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Danish Customer Support

CB Talents Academy

Role overview

Qualifications

  • Native or C1 level Danish (written and spoken)
  • B2 level English proficiency
  • Strong communication skills
  • Problem-solving mindset

Responsibilities

  • Assist Danish-speaking customers via phone, chat, and email
  • Resolve inquiries regarding orders, accounts, and technical troubleshooting
  • Maintain high-quality service standards in a fast-paced environment
  • Document interactions in English using our CRM system

Key facts

Hard skills

Microsoft Dynamics CRM

Other skills

  • Communication
  • Problem Solving

About the company

CB Talents Academy logo

CB Talents Academy

CB Talents Academy seek to establish the link between the knowledge acquired and the labor market. Our Academy provides both the knowledge and skills needed to succeed national and internationally, while giving our students the necessary means to achieve their professional goals nevertheless encouraging them to raise the bar and to rely on anyone but themselves in an extremely volatile and complex market. We work hard to improve the world of work. Our ambition is to contribute to solve the skills shortage challenge through consistently facilitating employment transitions in increasingly volatile and complex labor markets. With this in mind, we provide training for young students on how to operate in a wide number of programs and/or IT sectors, from Java to Ruby on Rails. In order to do so, we have partnered with some of the best companies in the world who are willing to teach you, therefore making you more and more appealing to every IT company in the world. All of this makes CB Talents Academy a pioneer in solving a global skills shortage, helping students to quickly understand IT trends, improving their career prospects. If you are looking for the perfect launching ramp to boost your career, CB Talents Academy has got your back ! If you feel you should benefit from our expertise, contact us !

Company details

Company size2 - 10

Links

Website LinkedIn See all jobs

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Job description

Danish Customer Support (Remote in Greece) + Relocation Support

Role: Danish-speaking Customer Experience Specialist

Location: 100% Remote (Must reside in Greece)

Package: Monthly Salary + 2 Extra Bonuses + Full Relocation

The Opportunity

Trade the Nordic chill for the Greek sun! We are hiring fluent Danish speakers to provide premium support for a global brand. This role is fully remote, allowing you to work from Athens, Thessaloniki, or any Greek island.

Your Responsibilities

Assist Danish-speaking customers via phone, chat, and email.

Resolve inquiries regarding orders, accounts, and technical troubleshooting.

Maintain high-quality service standards in a fast-paced environment.

Document interactions in English using our CRM system.

Requirements

Native or C1 level Danish (written and spoken).

B2 level English proficiency.

Strong communication skills and a problem-solving mindset.

Valid EU Passport or Greek work permit.

The Relocation & Benefits Package

Easy Move: Reimbursement of travel expenses to Greece + 2–4 weeks of free accommodation.

Bureaucracy Help: Full assistance with Greek tax (AFM) and social security (AMKA).

14 Salaries: 1 full extra salary in December, ½ in Easter, and ½ in Summer.

Home Office: We ship a complete high-end PC/Laptop kit to your door.

Health: Private medical insurance from day one.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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