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Czech customer service

CB Talents Academy

Role overview

Qualifications

  • Full professional proficiency in Czech (C1/C2) and English (B2)
  • Proficiency with Windows/macOS and ability to learn new CRM software quickly
  • Strong multitasking abilities and a patient, problem-solving mindset
  • Valid EU Passport or the legal right to work in Greece

Responsibilities

  • Provide high-quality customer support in Czech via phone, email, and live chat
  • Troubleshoot technical issues and resolve account inquiries efficiently
  • Maintain a high level of customer satisfaction by providing empathetic, professional service
  • Update customer databases and document interactions in English

Key facts

Hard skills

Mac OS

Other skills

  • Microsoft Windows
  • Communication
  • Multitasking
  • Problem Solving

About the company

CB Talents Academy logo

CB Talents Academy

Bootcamps & Skills Academies

CB Talents Academy seek to establish the link between the knowledge acquired and the labor market. Our Academy provides both the knowledge and skills needed to succeed national and internationally, while giving our students the necessary means to achieve their professional goals nevertheless encouraging them to raise the bar and to rely on anyone but themselves in an extremely volatile and complex market. We work hard to improve the world of work. Our ambition is to contribute to solve the skills shortage challenge through consistently facilitating employment transitions in increasingly volatile and complex labor markets. With this in mind, we provide training for young students on how to operate in a wide number of programs and/or IT sectors, from Java to Ruby on Rails. In order to do so, we have partnered with some of the best companies in the world who are willing to teach you, therefore making you more and more appealing to every IT company in the world. All of this makes CB Talents Academy a pioneer in solving a global skills shortage, helping students to quickly understand IT trends, improving their career prospects. If you are looking for the perfect launching ramp to boost your career, CB Talents Academy has got your back ! If you feel you should benefit from our expertise, contact us !

Company details

IndustryBootcamps & Skills Academies
Company size2 - 10

Links

Website LinkedIn See all jobs

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Job description

Are You a Czech Speaker Looking for a Career in the Sun?

We are currently seeking motivated Czech-speaking Customer Service Agents to join our award-winning international team. This is a 100% remote position available to anyone currently living in—or moving to—Greece.

If you combine excellent communication skills with a desire to provide top-tier support, we want to hear from you. Experience the perfect work-life balance while exploring the history and culture of the Mediterranean.

Your Responsibilities

Provide high-quality customer support in Czech via phone, email, and live chat.

Troubleshoot technical issues and resolve account inquiries efficiently.

Maintain a high level of customer satisfaction by providing empathetic, professional service.

Update customer databases and document interactions in English.

Stay up-to-date on product knowledge and company policy changes.

Requirements (Czech & English)

Language: Full professional proficiency in Czech (C1/C2) and English (B2).

Tech Skills: Proficiency with Windows/macOS and the ability to learn new CRM software quickly.

Home Office: A quiet workspace and a high-speed internet connection (minimum 20 Mbps).

Soft Skills: Strong multitasking abilities and a patient, problem-solving mindset.

Eligibility: Valid EU Passport or the legal right to work in Greece.

The "Relocation to Greece" Package

We make moving easy so you can focus on your new role:

Flight & Travel: Reimbursements of travel expenses

Accommodation: Up to 2-4 weeks of free hotel stay or corporate housing upon arrival.

Integration Support: Professional assistance with Greek bureaucracy (getting your AFM/Tax number, AMKA/Social Security, and local bank account).

Real Estate Aid: Help finding a permanent apartment in your preferred Greek city.

Benefits & Perks

Remote Flexibility: Work from any Greek city or island.

Salary: Competitive monthly salary + 2 extra salaries per year (14 salaries total).

Equipment: Full home-office kit (Laptop, headset, etc.) shipped to your door.

Health: Comprehensive private health insurance and wellness programs.

Culture: A diverse, inclusive work environment with clear paths for career progression.

How to Apply

Click the "Apply Now" button and upload your CV in English. Our recruitment team will contact you for a preliminary screening call to discuss the role and your relocation timeline

Apply once. Then go straight to the hiring manager.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
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