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Payer Marketing Manager

Role overview

Qualifications

  • Bachelor’s degree in Marketing, Communications, Healthcare Administration, Business, or a related field.
  • 6+ years of experience in B2B marketing, segment marketing, marketing strategy, commercial operations, demand generation, or related roles.
  • Demonstrated ability to develop go-to-market strategies, audience segmentation plans, integrated campaigns, and performance reporting.

Responsibilities

  • Develop and execute payer segment go-to-market strategies aligned to business objectives.
  • Analyze payer market trends, competitive dynamics, and performance signals to inform strategy.
  • Partner with cross-functional teams to ensure coordinated execution of marketing programs.
  • Build executive-ready reporting that connects marketing activity to KPIs.

About the company

Athenahealth logo

Athenahealth

Digital Health & Health Tech

At athenahealth, it’s our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. With a thoughtful balance of humanity and technology, we’re able to uncover meaningful healthcare insights that can help create healthier futures for our families, our communities, and ourselves. Our vibrant and talented employees spark the innovation and passion needed to accomplish our goals. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where we each feel comfortable bringing their best selves to work. In 2021, we received 16 workplace awards, earning a spot in the large company category on The Boston Globe’s Top Places to Work 2021, the Greater Austin Top Workplaces 2021, the Best Places to Work in Maine for 2021, and worldwide recognition as a Silver winner in the 2021 Stevie® Awards for Great Employers, among others.

Company details

Company typeXLarge
IndustryDigital Health & Health Tech
Company size5001 - 10000

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Job description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Position Summary 

The Payer Marketing Manager is responsible for developing and executing the payer segment go-to-market strategy, driving integrated marketing programs that accelerate pipeline growth, market penetration, and revenue outcomes across the payer business. This role serves as the strategic marketing lead for the payer segment, translating market insights, customer needs, and business objectives into coordinated marketing strategies and campaigns. 
 
Reporting to the Director of Payer Marketing, this individual will partner closely with Sales, Sales and Marketing Operations, Product Marketing, and Commercial Operations teams to orchestrate multi-channel marketing programs that engage payer buyers throughout the customer journey. Success in this role requires strong expertise in segment strategy, audience segmentation, campaign planning, performance analysis, and cross-functional leadership. 
 
The ideal candidate combines strategic thinking, analytical rigor, and executional excellence to ensure all marketing investments and activations align to payer growth objectives and deliver measurable business impact. 

About the Team 

The Payer Marketing Team owns the go-to-market strategy across key payer audiences and buying centers, working closely with Sales and Marketing partners to drive awareness, engagement, pipeline, and bookings growth. The team develops audience-centric marketing strategies and orchestrates integrated campaigns across digital, outbound, events, content, partnerships, sales enablement, and account-based marketing channels. Through deep market expertise and cross-functional collaboration, the team ensures consistent messaging, coordinated execution, and measurable business outcomes throughout the payer customer journey. 

Essential Job Responsibilities 

  • Develop and execute payer segment go-to-market strategies aligned to business objectives, priority audiences, buyer needs, and revenue growth goals. 

  • Analyze payer market trends, competitive dynamics, buyer personas, audience sub-segments, and performance signals to inform segmentation, messaging, campaign planning, and strategic recommendations. 

  • Partner with Sales, SDR/Inside Sales, Product Marketing, Integrated Campaigns, Marketing Operations, and Commercial Operations to align strategy, execution, data quality, stakeholder communications, and sales outreach plays. 

  • Oversee integrated marketing program execution from planning through post-launch analysis, ensuring coordinated messaging, channel activation, campaign performance tracking, and continuous optimization. 

  • Build executive-ready reporting that connects marketing activity to KPIs such as engagement, conversion, meetings, pipeline, bookings, revenue influence, and segment growth; provide weekly, monthly, quarterly, and ad hoc insights with clear recommendations. 

  • Maintain segment marketing calendars, activation plans, and operational rhythms that support visibility, accountability, and timely delivery across cross-functional teams. 

Minimum Qualifications 

  • Bachelor’s degree in Marketing, Communications, Healthcare Administration, Business, or a related field. 

  • 6+ years of experience in B2B marketing, segment marketing, marketing strategy, commercial operations, demand generation, or related roles; healthcare technology or payer market experience preferred. 

  • Demonstrated ability to develop go-to-market strategies, audience segmentation plans, integrated campaigns, and performance reporting across multiple channels and stakeholder groups. 

  • Strong analytical skills with experience translating market, campaign, sales, and operational data into actionable recommendations for leadership and cross-functional partners. 

  • Proven ability to collaborate with and influence Sales, Marketing, Product, Operations, and other stakeholders to drive aligned execution and measurable business outcomes. 

  • Excellent communication, organization, and project management skills, with the ability to manage multiple priorities and deliver high-quality work on deadline. 

Preferred Qualifications 

  • Experience working with or for a health payer in marketing, population health, quality, or a similar function. 

  • Experience in healthcare technology, SaaS, or enterprise software 

  • Experience with marketing automation, CRM, attribution, dashboards, or campaign reporting.  

  • Experience leveraging and integrating AI tools into campaign planning, content creation, and performance analysis workflows to improve efficiency, uncover insights, and support data-driven decision-making  

 

Expected Compensation

$96,000 - $164,000

The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates.  Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.

 

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented  employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative  workspaces  — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,full-time. With consistent communication and digital collaboration tools, athenahealthenablesemployees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. 

Learn more about our culture and benefits here: athenahealth.com/careers  

https://www.athenahealth.com/careers/equal-opportunity

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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