Mortgage Loan Support VA

ProSource is hiring an experienced Mortgage Loan Support Virtual Assistant. This is a key role designed to streamline loan application processes, manage client and lender communications, and provide crucial administrative support in a dynamic, fast-paced environment.

Key Responsibilities

• Respond to emails, phone calls, and client inquiries promptly and professionally
  
  

• Schedule and manage appointments between clients and the broker
  
  

• Organise and maintain accurate client files and documentation
  
  

• Assist in loan application preparation: document collection, timeline tracking, and follow-ups
  
  

• Enter and maintain data in CRM systems and lender portals
  
  

• Monitor and report on loan application progress
  
  

• Optional: Support client marketing activities such as newsletters and social media content
  
  

• General administrative tasks as required to support day-to-day operations
  
  

Required Skills and Experience

• Minimum of 2 years’ experience in a similar role dealing with loan or credit applications (required)
  
  

• Strong organisational skills and time management abilities
  
  

• Excellent written and verbal communication
  
  

• High level of attention to detail and accuracy
  
  

• Proficiency with Microsoft Office Suite, Google Workspace, and CRM systems (Salesforce, Pipedrive, or similar preferred)
  
  

• Ability to work independently, manage confidential information, and perform under pressure
  
  

• Reliable, self-motivated, and professional remote work ethic
  
  

Why Work with ProSource?

ProSource connects outstanding offshore professionals with Australian businesses for long-term, meaningful work. You’ll enjoy:

• Stable remote employment

• Dayshift Schedule

• Ongoing support and development

• A role that makes a real impact in clients’ lives and financial goals
  
  

How to Apply:

If you’re ready to bring your energy and skills to our growing team, submit your resume. 

We look forward to reviewing your application and potentially welcoming you to the ProSource team.