Claims Officer

Virtual Claims Officer (Healthcare) Full Time (38 hrs/week)

Work from Home| Remote | Australian Hours | Long-term Opportunity

ProSource is seeking an experienced Virtual Assistant (VA) to support our valued Therapy, in a part-time Claims Officer role initially with scope to grow full time pending performance. We are looking for a reliable, detail-oriented professional with a healthcare background to assist with medical data entry, email management, claims processing, and reporting.

About the Role:

Schedule:

• 1020 hours per week to start with scope to go full time quickly

• Mondays, Wednesdays, and Fridays initially with scope to go Monday to Friday.

• Must be available during Australian business hours (Queensland time)

• Must attend 8:30 AM team meetings in the team (QLD time)

Key Responsibilities:

• Populate Word document templates with medical data from records and legal briefs

• Manage client emails and communications

• Ensure accuracy, privacy, and security in handling sensitive patient data

What We’re Looking For:

• Experience in healthcare administration (minimum 2 years preferred)

• Previous use of medical software such as SharePoint, Cliniko , and Zanda

• Strong communication skills, especially for status updates and issue escalation

• High level of integrity and strict adherence to privacy protocols

• Reliable internet and power setup (office-based access is a plus)

• Comfortable working independently and following detailed procedures

• Ability to work Australian hours

Why Join ProSource?

At ProSource, we connect talented VAs with businesses who value professionalism and security. Our VAs receive:

• Opportunities to work with clients in the healthcare sector

• Consistent, long-term roles with growth potential

• Support from a dedicated team that understands virtual work challenges

• Fantastic Australian clients and daytime shifts!

How to Apply:

If you have the skills and experience we're looking for, we'd love to hear from you!

Submit your resume and a short introduction video highlighting your healthcare experience and availability.

Applications close Wednesday 5th March, with interviews scheduled for Thursday 6th March.

Join us and be part of a trusted team supporting meaningful work in healthcare administration!