On Call Coordinator I - Bilingual Spanish

Position Overview

On‑Call Coordinator I - Bilingual in Spanish - (Remote, Part‑Time)

The On‑Call Coordinator I is an entry‑level role designed to develop deep knowledge of the Amphibious Medics On‑Call Response Program. This position supports real‑time employee injury response by assisting with scheduled and on‑demand eVisit requests in collaboration with senior coordinators.

eVisits are face‑to‑face, real‑time video medical visits used to support clients in the assessment, documentation, and coordination of care and claims following on‑the‑job injuries.

Work Schedule

Flexible start availability around your schedule.

1st Shift Coverage (Monday–Friday):

• 1400–1800 EST
  
• 1300–1700 CST
  
• 1100–1500 PST
  

Location: Remote (Part‑Time)

Essential Job Duties

• Collect and maintain incident documentation for active callouts
  
• Manage multiple communication channels simultaneously
  
• Calmly guide callers through safety steps and next actions
  
• Conduct remote eVisit appointments via video and telephone
  
• Collaborate with senior coordinators to manage incident workflows
  
• Perform various administrative tasks as required
  

Position Pay & Advancement

Coordinator I – eVisit Coordinator

• Starting Pay: $21/hour
  
• 6‑Month Probationary Review: $1–$2 increase
  

Coordinator II – Call Taker

• Pay Range: $21–$23/hour
  
• 6‑Month Review: $1–$2 increase
  

Minimum Requirements

·          2-4 years of experience in 911 emergency medical response

·          Proficient in Microsoft Office

Education / Certification

·          NREMT or State EMT-B (or above)

·          High School Diploma (or equivalent) required

Preferred Qualifications

·          Some furthered education (i.e. college, vocational school, etc.)

·          Phone experience, either in an office, dispatch, or recruiting environment

·          1 year experience in an administrative / office environment.