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Senior AI Automations Engineer

Scalable OS

Role overview

Qualifications

  • Senior-level, hands-on experience with the Microsoft Power Platform, including Power Automate and Power Apps.
  • Strong working knowledge of Dataverse, including data modeling, relationships, security roles, and governance considerations.
  • Practical experience using Microsoft Graph, including authentication, permissions, and troubleshooting across Microsoft 365 services.
  • Strong written and spoken English communication skills.

Responsibilities

  • Design, build, and maintain automation solutions using the Microsoft Power Platform.
  • Architect and manage Dataverse as a structured operational data platform and system of record.
  • Develop AI-enabled workflows using large language models for practical use cases such as summarization and decision support.
  • Continuously refine and mature automation platforms as company expands internal and client-facing capabilities.

About the company

Scalable OS logo

Scalable OS

Staffing & Recruiting

ScalableOS is a premium offshore staffing partner offering custom solutions for MSPs. We provide dedicated staff based in the Philippines, 100% under your control. Your team with us operates as an extension of yours! We’re experts in helping MSPs grow quickly and profitably.

Company details

Company typeSME
IndustryStaffing & Recruiting
Company size201 - 500

Links

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Job description

SUMMARY

Join a growing managed IT services provider that’s at the forefront of AI innovation, helping businesses transform through cutting-edge technology solutions. You’ll be part of a dynamic team building AI solutions that directly impact client success, working with the latest Microsoft AI technologies and platforms. This is an exciting opportunity to leverage your expertise in a collaborative environment where your contributions will shape the future of AI implementations for diverse business clients.

JOB RESPONSIBILITIES
  • Design, build, and maintain automation solutions using the Microsoft Power Platform (Power Automate, Power Apps, Power BI).
  • Architect and manage Dataverse as a structured operational data platform and system of record.
  • Build solutions that leverage Microsoft Graph across Microsoft 365 (users, groups, Teams, SharePoint, Exchange, Entra ID), using both native connectors and direct API calls where appropriate.
  • Integrate Microsoft-based systems with MSP platforms such as Autotask PSA, Datto RMM, IT Glue, and other operational tools.
  • Develop AI-enabled workflows using large language models (e.g., OpenAI) for practical use cases such as summarization, categorization, enrichment, and operational decision support.
  • Identify high-value automation opportunities that reduce manual work, improve consistency, and enable new automation-driven services for clients.
  • Design systems with reliability, security, and maintainability in mind—avoiding fragile or opaque automations.
  • Document architecture, workflows, and data flows clearly so systems can be understood, supported, and evolved over time.
  • Continuously refine and mature automation platforms as company expands internal and client-facing capabilities.

QUALIFICATIONS
  • Senior-level, hands-on experience with the Microsoft Power Platform, including Power Automate and Power Apps.
  • Strong working knowledge of Dataverse, including data modeling, relationships, security roles, and governance considerations.
  • Practical experience using Microsoft Graph, including authentication, permissions, and troubleshooting across Microsoft 365 services.
  • Broad understanding of the Microsoft 365 ecosystem, including SharePoint Online, Teams, Exchange Online, and Entra ID.
  • Experience consuming and integrating existing APIs and webhooks to connect systems.
  • Familiarity with AI / LLM integrations and applying them in real operational workflows.
  • Ability to translate business problems into durable, production-ready automation systems.
  • Strong written and spoken English communication skills.
  • Self-directed, accountable, and comfortable owning systems end-to-end in a remote environment.
  • Strong programming fundamentals, including the ability to work confidently with data transformations, conditional logic, error handling, and structured data (JSON).
  • Practical scripting experience using JavaScript and/or Python to extend automation platforms, work around connector limitations, and integrate systems reliably.
  • Systems-level thinking, with the ability to reason about state, dependencies, failure modes, and recovery in long-running or multi-step automation workflows.
  • Data modeling experience, including designing structured, relational data models and lifecycle-driven systems that support automation, reporting, and long-term maintainability.
  • Experience in an MSP, IT services, or regulated environment preferred.
  • Familiarity with Autotask PSA, Datto RMM, IT Glue, or similar MSP platforms preferred.
  • Experience designing automation systems that support multiple organizations or tenants preferred.
  • Background in systems design, operational automation, or platform engineering preferred.

JOB REQUIREMENTS
  • Should be willing to accept a long-term work-from-home arrangement.
  • Should be amenable to a permanent night shift schedule.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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