Reporting Service Analyst

• 21 days ago

Allied Global

Role overview

Responsibilities

Update and maintain operational reports
Automate manual processes
Analyze and manage databases
Identify opportunities for improvement in reports and processes

Key facts

Remote from: Colombia
Full time
Spanish

Hard skills

Other skills

Analytical Skills

About the company

Allied Global

Customer Experience & Contact Centers

Regardless of your Company’s size (from Start-ups to Fortune 500), business vertical or service requirements, we act as a seamless extension of your team to help you grow, and take your business to the next level with an agile approach. This is what we do the best:SALES | We optimize every call to convert it into a saleCUSTOMER CARE | We create the best customer experienceTECH SUPPORT | We handle every call with a solutions approachBACK OFFICE | We handle traditional and non-traditional tasks efficiently and accuratelyQUALITY ASSURANCE | We ensure quality is monitored and measuredTechnology Services | We optimize your database life-cycleFor more details and to learn how we can partner together, please visit www.alliedglobal.com

Company details

Company typeLarge

IndustryCustomer Experience & Contact Centers

Company size5001 - 10000

Links

Website LinkedIn See all jobs

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Job description

Estamos en búsqueda de un Reporting Service Analyst orientado a resultados, con habilidades analíticas y enfoque en mejora continua. Esta posición será clave en la generación, automatización y análisis de reportes que apoyen la toma de decisiones operativas y estratégicas.

Responsabilidades

Actualización y mantenimiento de informes operativos
Automatización de procesos manuales
Análisis y manejo de bases de datos
Identificación de oportunidades de mejora en reportes y procesos

About the company

Allied Global

Customer Experience & Contact Centers

Company details

Company typeLarge

IndustryCustomer Experience & Contact Centers

Company size5001 - 10000

Links

Website LinkedIn See all jobs

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