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Customer Service Representative German & English (Portugal 100% Remote) A. N.

Role overview

Qualifications

  • Fluency in German (C1/C2 level)
  • Good command of English (B2 level or higher)
  • Availability to work on a rotative 24/7 schedule
  • Living in Portugal or willing to relocate

Responsibilities

  • Provide customer service support in German
  • Handle inquiries via phone, email, and chat in a professional manner
  • Ensure excellent customer satisfaction for one of the world's top car brands
  • Offer support in English as a secondary language

Key facts

Hard skills

Other skills

  • Customer Service
  • Empathy
  • Professionalism

About the company

Global People Sphere logo

Global People Sphere

Empowering Organizations through Scalable People Solutions

Company details

Company size1 - 10

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Job description

Customer Service Representative German & English (Portugal 100% Remote)

Location: 100% Remote from Portugal (relocation support available if moving from abroad)!

We are looking for German-speaking Customer Service Representatives with good English skills to join a dynamic project for a leading car brand.

What youll do:

  • Provide customer service support in German (with English as a secondary language).

  • Handle inquiries via phone, email, and chat in a professional and empathetic manner.

  • Ensure excellent customer satisfaction for one of the worlds top car brands.

Requirements:

  • Fluency in German (C1/C2 level).

  • Good command of English (B2 level or higher).

  • Availability to work on a rotative 24/7 schedule (Monday to Sunday) with 2 rotating days off.

  • Living in Portugal or willing to relocate (relocation support available).

Salary & Benefits:

  • 1,100 gross/month (14 months)

  • + 80 bonus (11 months)

  • 100% remote position (from anywhere in Portugal)

  • Training and ongoing support

  • A multicultural and supportive team environment

  • Relocation support if moving from abroad

If you are passionate about delivering excellent customer service and want to be part of a leading car brand project, wed love to hear from you!

For more details or to apply, please contact: alessandra.nepomuceno@cbtalents.org

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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