Customer Success Account Manager (French Speaker) | Athens, Greece

Customer Success Account Manager (French Speaker) | Athens, Greece

Location: Athens, Greece (On-site)
Languages Required: French (C1) & English (B2+)
Contract Type: Permanent | Full-Time (40h/week)
Start Date: 27 May 2026

Salary & Benefits

• €1,560 gross/month (14 salaries per year)
• Uncapped quarterly performance bonus
• €50/month meal voucher
• 25 paid vacation days per year
• Private health and life insurance

About the Role

We are looking for a motivated and customer-oriented Customer Success Account Manager to join an international team in Athens.

In this role, you will work with warm inbound leads and existing customer interest — no cold calling involved. Your goal will be to understand customer needs, recommend suitable solutions, and guide customers through the sales process while delivering an excellent customer experience.

This is an ideal opportunity for candidates who enjoy communication, sales, and relationship-building in a fast-paced international environment.

Main Responsibilities

• Manage inbound customer inquiries via phone, email, and chat
• Qualify leads and guide customers toward purchase decisions
• Recommend products and services based on customer needs
• Apply a consultative sales approach to maximize conversions
• Identify upselling and cross-selling opportunities
• Accurately log customer interactions and sales activities
• Meet individual sales targets and KPIs
• Collaborate with internal teams to improve the customer journey

Working Schedule

• Monday to Friday
• Rotational schedule between 08:00 – 18:00

Requirements

• Fluent French (C1/native level)
• Good English level (B2+)
• Previous experience in sales or customer-facing roles is preferred
• Strong communication and negotiation skills
• Goal-oriented and motivated by performance targets
• Ability to identify customer needs and recommend suitable solutions
• Professional and customer-focused mindset
• EU citizenship or a valid Greek residence/work permit is required

Relocation Support

• 3 weeks of hotel accommodation near the office
• €300 relocation bonus paid with the first salary
• Assistance with onboarding and legal documentation

Please note:
Candidates must arrive in Athens at least 7 days before the start date.

Why Join the Company?

• International and dynamic work environment
• Strong earning potential with uncapped bonuses
• Career growth opportunities within sales and customer success
• Supportive onboarding and training
• Opportunity to live and work in Athens, Greece

Recruitment Process

1. Application & CV Review
2. Language Assessment
3. Interview with the Hiring Team

If you are passionate about sales, customer relationships, and international career opportunities, we would be happy to hear from you.