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Dutch Customer Support - Fully Remote Portugal

Role overview

Qualifications

  • min C1 level Dutch
  • good command of English
  • Strong communication and problem-solving skills
  • Customer-oriented mindset with a positive attitude

Responsibilities

  • Provide high-quality customer support via phone, email, and social media
  • Assist customers with orders, deliveries, returns, and refunds
  • Handle inquiries about product availability and services
  • Resolve issues efficiently while maintaining a customer-first approach

Key facts

  • Remote from: Portugal
  • Full time
  • Customer Support Specialist
  • English, Dutch

Hard skills

Other skills

  • Problem Solving
  • Communication

About the company

Velenosi & Meredith Consulting logo

Velenosi & Meredith Consulting

  • Staffing & Recruiting
  • 2–10
Recruiting company.

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Job description

Dutch-Speaking Customer Support Specialist – E-commerce

Remote in Portugal | Full-time

Are you passionate about helping people and looking to build an international career? We are currently hiring Dutch-speaking Customer Support Specialists to join a dynamic and multicultural team supporting a fast-growing e-commerce platform.

Your role

  • Provide high-quality customer support via phone, email, and social media
  • Assist customers with orders, deliveries, returns, and refunds
  • Handle inquiries about product availability and services
  • Resolve issues efficiently while maintaining a customer-first approach

What you bring

  • min C1 level Dutch and good command of English
  • Strong communication and problem-solving skills
  • Customer-oriented mindset with a positive attitude
  • International mindset and willingness to work in a multicultural environment
  • Previous customer service experience is a plus

What's in it for you

  • Remote work or relocation opportunities
  • Full-time position with competitive salary and performance bonuses
  • Extra incentives and career growth opportunities
  • Health insurance from day one
  • Free language courses and continuous training
  • Team events and a supportive work environment

Relocation package (if Needed)

  • Accommodation provided
  • Flight ticket and airport transfer

Interested?

Please send your updated CV or reach out for more information.

Marco Velenosi

marco.velenosi@cbtalents.com

+39 334 619 6398

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