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System Maintenance Technician II

Role overview

Qualifications

  • Clear verbal and written communication skills
  • Customer service mindset with patience and empathy
  • Strong problem solving skills
  • Associates of Arts in Computer Science, Electronics Engineering, or equivalent or a Two Year Technical School degree PLUS 3 Years of experience

Responsibilities

  • Analyze business needs and requirements to recommend/solve business issues
  • Articulate complex processes and requirements, both written and verbally, to diverse audiences
  • Collecting, interpreting, and presenting VA data to support decision-making
  • Supporting VA project managers by tracking deadlines, deliverables, and dependencies

Key facts

Other skills

  • Training And Development
  • Communication
  • Customer Service
  • Problem Solving

About the company

TISTA Science and Technology Corporation logo

TISTA Science and Technology Corporation

IT Services & IT Consulting

TISTA Science and Technology Corporation, a CMMI Level 3 company, focuses on delivering information technology (IT) and professional services to Federal and State agencies, and to various commercial clients. TISTA is an Inc. 500 company, a recipient of the 2010 β€œTop 100 Service-Disabled Veteran-Owned Businesses," β€œTop 100 8(a) Businessβ€œ awards from Diversity Business, 2012 β€œTop 100 Privately-held Businesses in Maryland," and recognized in Washington Technology’s FAST 50 list of the fastest-growing small businesses in government contracting in 2012. We offer expertise in cyber security, software, and database development, engineering support, network, and critical infrastructure protection, IT operations and maintenance, information assurance, identity, and access management, certification & accreditation, enterprise security, disaster recovery planning, continuity of operations (COOP), risk management, IT architecture, IT Security Training Services, and Program Management.

Company details

Company typeLarge
IndustryIT Services & IT Consulting
Company size1001 - 5000

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Job description

Overview:

TISTA Science and Technology is seeking a System Maintenance Technician II to join our growing team.

 

At TISTA, you’ll do meaningful, mission‑driven work that improves lives alongside teammates you trust and leaders who are transparent and supportive. We invest in your learning and internal mobility so you can build a career that keeps advancing. We’re proud to serve and hire Veterans, and we put people first in everything we do.

 

TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Professional development reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

Responsibilities:
  • Analyze business needs and requirements to recommend/solve business issues.
  • Articulate complex processes and requirements, both written and verbally, to diverse audiences.
  • Collecting, interpreting, and presenting VA data to support decision-making.
  • Supporting VA project managers by tracking deadlines, deliverables, and dependencies.
  • Providing training and documentation for end users (Veterans, clinicians, VA staff)
Qualifications:
  • Clear verbal and written communication skills.
  • Customer service mindset with patience and empathy.
  • Strong problem solving skills.

Education:

  • Associates of Arts in Computer Science, Eletronics Engineering, or equivalent or a Two Year Technical School degree PLUS 3 Years of experience
  • Four (4) years of additional relevant experience may be substituted for education

 

Clearance: 

  • The ability to pass a Tier 2/Moderate Background Investigation 

 

Location:

  • Remote, USA
  • Monday - Friday (8:00 AM - 4:30 PM CST)

 

Pay Range:

  • The pay for this position ranges from $45,730 to $53,500
  • The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location
  • Also, certain positions are eligible for additional forms of compensation, such as bonuses
  • TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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