Sales and Key Account Manager

Sales and Key Account Manager

Location: Remote

Department:  Bodynet

Contract type:  Permanent

About the role

We’re looking for a  Sales and Key Account Manager to join our team, and play a key role in building and maintaining relationships with key clients to drive sales growth and customer satisfaction. They will develop and implement strategies to meet sales targets, conducting market analysis, and negotiate contracts. Collaborating with internal teams, they will ensure that client needs are met while providing exceptional service and support.

The Sales and Key Account Manager will be accountable for tracking and delivering performance metrics and report on account activity to the Commercial Director. They will have line management responsibility for the Junior Sales Executive and Business Development Manager.

Activate Group is a growing UK business with 1,000+ team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities.

Key responsibilities

Sales Strategy Development:

• Develop and implement sales strategies to meet or exceed sales targets for assigned accounts.
• Identify new business opportunities and potential clients to expand market presence.
• Prepare and present proposals, contracts, and pricing strategies to clients.
• Negotiate terms and close sales while maximising profit margins.

Line Management:

• Line management responsibility for Junior Sales Executive and Business Development Manager

Account Management:

• Build and maintain strong relationships with key clients to ensure customer satisfaction and retention.
• Serve as the main point of contact for key accounts, addressing inquiries and resolving issues promptly.

Client Needs Assessment:

• Conduct thorough needs assessments with clients to understand their requirements and tailor solutions accordingly.
• Provide product recommendations based on clients’ needs and market trends.

Collaboration with Internal Teams:

• Collaborate with marketing, product development, support and implementation teams to ensure alignment in offerings and client servicing.
• Share client feedback with relevant teams to enhance product offerings and service delivery.

Market Research and Analysis:

• Monitor market trends, competitive landscape, and industry developments to inform sales strategies.
• Analyse sales data to identify performance trends and areas for improvement.

Reporting and Forecasting:

• Prepare regular sales reports, forecasts, and performance analyses for management review.
• Set sales targets for Junior Sales Executive and Business Development Manager
• Track key performance indicators (KPIs) and adjust strategies based on sales performance.

Skills and experience

• Proven experience in sales and account management, preferably in a related industry

• Strong negotiation and communication skills

• Proficient in CRM solutions
• Excellent stakeholder management skills
• Obtains a growth mindset
• Takes an analytical approach with identifying trends and providing recommendations
• Experience of working collaboratively and being able to use own initiative when needed
• Ability to coach team members

Benefits

We believe in rewarding our people for the great work they do. When you join Activate Group, you can expect:

• 33 days holiday, including bank holidays

• Personal health cash plan – claim back the cost of everyday healthcare such as dental and optical check-ups

• Enhanced maternity, paternity, adoption and shared parental pay

• Life assurance at three times your basic salary

• Free breakfasts and fresh fruit

• A birthday surprise for everyone

What you can expect from us

At Activate Group, we want everyone to have the tools and support they need to do their best work. We’re an innovative business that continuously reviews and improves our systems, processes and ways of working, making sure they support our teams to do their jobs effectively.

Every role at Activate Group is aligned to our wider business vision and purpose – making someone’s bad day better. You’ll understand how your role contributes to the bigger picture and how your work helps deliver excellent outcomes for customer and partners.

We believe work should be enjoyable. We make time to celebrate success, recognise achievements and bring people together at team events and company-wide celebrations. We’ll also support your ongoing development through regular feedback and career planning.

Whether you’re based in one of our contact centres in Halifax, Peterborough or Huddersfield, working at an Activate Accident Repair (AAR) site, or working from home, you’ll be part of a supportive culture where people are encouraged to succeed.

A bit about us

Activate Group is a fast-growing business approaching 1,000 team members nationwide.

We work with some of the UK’s largest fleets and insurance companies, supporting drivers that have been involved in road incidents through our contact centres in Halifax, Peterborough and Huddersfield.

We manage every step of the repair journey - repairing vehicles at our own Activate Accident Repair (AAR) body shops, as well as through a UK-wide network of trusted independent repair partners.

We also work with the UK’s largest vehicle manufacturers, supporting their approved repair programmes, and deliver innovative technology solutions to fleets, vehicle repair centres and dealerships.

Our purpose & values

Our purpose underpins everything we do: Make someone’s bad day better

Our values define how we work with our team members, customers and suppliers:

• Make it happen – Be accountable. Take the initiative, work fast, and do a great job.

• Strive for better – Be bold. Challenge the norm - make small improvements often.

• Win together – Be a team player. Win together, learn together, respect each other.