Logo for It's Just Lunch | IJL Select | EPS

Client Service Professional

Role overview

Qualifications

  • At least two years in a customer service and/or sales role
  • Excellent communication skills, especially over the phone
  • Self-motivated and goal-oriented
  • Ability to work with professional, upscale clientele

Responsibilities

  • Schedule and confirm dates for clients
  • Obtain feedback on client dates
  • Assist clients with personal interviews and dating coaching sessions
  • Create engaging client profiles

Key facts

Other skills

  • Customer Service
  • Communication
  • Detail Oriented
  • Energetic
  • Self-Motivation
  • Goal-Oriented

About the company

It's Just Lunch | IJL Select | EPS logo

It's Just Lunch | IJL Select | EPS

Online Dating & Matchmaking Platforms

IJL Select represents the largest and most successful franchise within the international It’s Just Lunch, dating for busy professionals, matchmaking system. We take great pride in arranging quality first dates for our clients, while providing superior customer service in Chicago, Cleveland, Denver, Milwaukee, Minneapolis, San Francisco and Washington DC. ​We value connection.We believe that real chemistry is rooted in both like mindedness and attraction.We value understanding.We believe that servicing starts with knowing.We value the human factor.We believe the nuances of chemistry are explored face-to-face.We value exploration.We believe the discovery of something valuable requires stepping out and taking a chance.As a Client in one of the IJL Select locations, you will experience a more personalized and efficient approach to dating. We take care of everything, from hand selecting your matches to making all of the arrangements for low-pressure first dates. We work with great local restaurant partners where we arrange your dates for either lunch or a drink after work. We meet each Client in person, and really get to know you and what you’re looking for in a match. From there we communicate with you after each date and incorporate your feedback into the matching process.

Company details

Company typeSME
IndustryOnline Dating & Matchmaking Platforms
Company size51 - 200

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Job description

Client Coordinator
Imagine that every day you had the opportunity to potentially change someone's life forever. Now imagine that helping change that person's life also allowed you to do it professionally. Sound good? Well then great news, we are hiring!

Life at It's Just Lunch:
Currently, we are hiring for this position as a remote opportunity.
There are employee contests with great prizes and we offer many opportunities to receive bonuses. We work Monday through Friday from 9am to 6pm MST - no late nights, travel or weekends required. The compensation package consists of a combination of your base rate and monthly bonus opportunities ranging from $40,000 - $60,000/annually, including a host of comprehensive benefits (including medical, dental, vision, PTO, 401k, etc). Click here for some insight from the IJL Select team members.

Opportunity Overview:
From your very first call, you will start changing lives forever! We have always known what it takes to bring the right people together and that’s never been more important than it is today. From scheduling and confirming dates, scheduling our clients for their personal interview and dating coaching sessions, obtaining feedback on how dates went, and using your creativity and vision to make a client's profile come to life, you will have a huge impact on our clients dating experience. 

How can you make that happen, you ask?! We have a fantastic training program that can transform you into an It's Just Lunch Client Coordinator. 

Work From Home Requirements:
You will be required to work in your own “home office” with an IJL-provided laptop; your home office must be equipped with internet (meet bandwidth requirements), and must be a conducive environment that allows for privacy, quiet, good lighting and is appropriate to attend a team or client video meeting. The employee is responsible for all related home office expenses (outside of the IJL-provided laptop). 

Ideal Candidate:
To be a successful Client Coordinator you need to be someone who is passionate about helping others find their special someone and is enthusiastic about giving our clients the best experience possible. This requires a positive and energetic attitude and excellent communication skills, especially over the phone. In addition, you need to have been in a customer service and/or sales role for at least two years, ideally working with professional, upscale clientele. You should be self-motivated, goal-oriented, and bonus-driven with great organization and attention to detail. 

Other Benefits of Working for It's Just Lunch:
Of course, we offer a comprehensive benefits package discussed above, but the benefits of being a Matchmaker are so much more! It’s knowing that you are helping people find partnerships that change the course of a life forever. It's also the support and camaraderie that come from working with a team that is passionate about what we do.

About It's Just Lunch:
We have been helping singles date for the last 35 years and are the #1 personalized matchmaking service. We have clients in 150 locations that span over 5 countries and have arranged over 2 million first dates. 

Next Steps:
If you are a Customer Service Professional with experience working with high-end clientele and want to help change lives forever, please apply by clicking the link below. Your resume will be reviewed, and if qualifications are met, we will contact you.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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