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Shopfloor Team Member - The Warehouse, Waipapa

The Warehouse Group

Role overview

Qualifications

  • Experience in a customer-facing role, such as retail or hospitality
  • Good communication skills
  • Positive attitude
  • Willingness to learn

Responsibilities

  • Restocking shelves
  • Cleaning areas of the store
  • Providing excellent customer service
  • Ensuring online orders are efficiently picked and packed

Key facts

Hard skills

Other skills

  • Customer Service
  • Teamwork
  • Communication
  • Willingness To Learn

About the company

The Warehouse Group logo

The Warehouse Group

Retail

The Warehouse Group (TWG) is a New Zealand success story, founded by Sir Stephen Tindall and evolved from a single The Warehouse store to become one of the largest retailing groups in New Zealand with $3 billion in sales. TWG consists of three core retail brands: The Warehouse, Warehouse Stationery, and Noel Leeming. We have over 180 retail stores, online stores as well as distribution centres throughout New Zealand. We also have two overseas sourcing offices located in China and India. We are a people-centred business with more than 10,000 team employees across our locations. TWG is known for being Here for Good - it’s who we are and what keeps us focused to succeed. It represents our commitment to better living for all New Zealanders, through sustainable retail products and practices and the mission of contributing to the long-lasting health of our planet. Over the years, we’ve raised over 50 million dollars for New Zealand communities and have contributed to countless community-focussed initiatives. We were the first company in New Zealand to add a Shielded Site link to the Women's Refuge website to help protect those experiencing family violence, and were a key supporter of the Government’s Family Violence Victims’ Protection Bill. We were New Zealand’s first large company and the third major retailer in the world to go carbon neutral. While we are 40+ years old as a business, in many ways we feel we’re just getting started.

Company details

IndustryRetail
Company size10001

Links

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Job description

Company Description

Ko wai mātou – Who we are

The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives. 

Job Description

Te kaupapa o te tūranga - The purpose of the role. 

Hours of work: 

  • Sunday to Thursday: 10:00am - 4:00pm

We're looking for team to join us in the journey of providing bargains, championing sustainability and participating in local public good initiatives! 

You will thrive in our fast-paced envrionment and have a strong work ethic to get the job done without compromising service standards. Success is a team effort, whether it be restocking shelves, cleaning areas of the store, or providing excellent customer service. 

If your store contains an online fulfillment function, you will also ensure online orders are efficiently picked from the shelves and packed and ensure that the picking shelf processes are followed correctly to maximize shelf availability. 

If you have a passion for providing outstanding customer service and thrive in a team-oriented environment, we encourage you to apply for this position today!

Qualifications

He kōrero mōu ake - About you

Experience in a customer-facing role, such as retail or hospitality, would be beneficial, but it’s not a requirement. Ideally you will have good communication skills and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods, climbing ladders, and undertaking some heavy lifting

Additional Information

Tā mātou tāpaetanga – What we offer

  • Team Card: Access to discounts across our brands. 
  • Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year! 
  • Here for Good Leave: To do good in your community you'll have one day of paid leave every year! 
  • Career Progression: an excellent steeping stone into other internal opportunities.
  • Plus loads more! 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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