J&J MedTech Butterfly Customer Master Lead

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Our credo is excellence without compromise. For every engagement. For every client. Whether a new technology initiative, a crucial process improvement opportunity, or an entire business transformation, having the assurance of a high performing team to deliver success has no substitute.  We are complexity specialists.

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BSC was founded in 2002 by industry veterans with the mission statement of creating a specialized practice for enabling business leaders to succeed at implementing complex transformation projects. The commitment to that mission and a track record of consistently exceeding expectations has propelled BSC to expand into a national practice, and we continue to invest into new markets and capabilities to better serve our clients.

J&J MedTech Butterfly Customer Master Lead

J&J MedTech’s Butterfly Program is establishing a dedicated Data Team to support global data migration, transformation, and deployment activities across Johnson & Johnson.

The Butterfly roadmap is focused on enabling business go-lives across J&J globally. As part of this initiative, J&J is seeking an experienced Customer Master Lead to provide functional and data leadership across the Customer Master and Business Partner (BP) domain, supporting data migration, governance, process design, and deployment activities.

The Customer Master Lead will play a key role in driving and designing the global Customer Master maintenance process, defining the future-state operating model, global standards, governance, roles and responsibilities, workflows, controls, and regional/local requirements. The role will partner closely with global and regional business stakeholders, Data, IT, and functional teams to ensure Customer/BP processes and data requirements are aligned across the organization.

The role will provide deep SAP Customer Master and Business Partner subject matter expertise, with a strong understanding of SAP ECC Customer Master structures, S/4HANA Business Partner, Customer-Vendor Integration (CVI), and SAP MDG. This includes detailed field-level knowledge of Customer/BP data, its functionality, dependencies, configuration, and impact across SD, FI-AR, and Order-to-Cash processes.

Responsibilities will also include supporting ECC-to-S/4HANA Customer/BP migration, data mapping, cleansing, harmonization, validation, reconciliation, and pre- and post-load validation activities. The Customer Master Lead will manage and support defect resolution, root-cause analysis, and data-quality issues in collaboration with cross-functional business, IT, migration, and QA teams.

The ideal candidate will have 7+ years of SAP Customer Master/Business Partner experience, including experience working within an MDG/MDM function and supporting large-scale SAP transformation or migration programs. Candidates should demonstrate deep hands-on knowledge of SAP ECC Customer Master, S/4HANA Business Partner, CVI, and SAP MDG, combined with excellent stakeholder management skills and the ability to lead and influence cross-functional teams in a complex global environment.

• Global Customer Maintenance Process Design: Lead and help design the global Customer Master maintenance process as part of the Butterfly separation, defining the future-state operating model, global standards, governance, roles and responsibilities, workflows, controls, and regional/local requirements.

• Collaboration and Relationship Building: Foster strong relationships across business and IT teams to understand data-related challenges and support Customer Master data readiness and migration objectives.

• Data Mapping and Validation: Perform data mapping, analysis, cleansing, validation, and reconciliation activities across Customer/BP master data to ensure accuracy, consistency, and integrity throughout migration cycles.

• Customer Master / BP Data Support: Apply deep SAP ECC Customer Master and S/4HANA Business Partner knowledge to support master data readiness activities across enterprise systems.

• Defect Management: Identify, track, and coordinate defect resolution activities with cross-functional teams to ensure timely issue remediation.

• Documentation and Governance: Create and maintain process documentation, data rules, validation reports, and governance-related artifacts to support migration and audit readiness.

• Continuous Improvement: Proactively identify opportunities to improve data quality, validation processes, and operational efficiency across data migration activities.

• SAP ECC Customer Master – Deep knowledge of General, Company Code and Sales Area data, including key tables (KNA1, KNB1, KNVV, KNVP, KNVI, KNVK) and field-level functionality.

• S/4HANA Business Partner (BP) – Strong knowledge of the BP data model, roles, groupings, number ranges, relationships, addresses, tax/identification data and SD/FI integration.

• Customer-Vendor Integration (CVI) – Strong understanding of CVI configuration, Customer-to-BP mapping/synchronization and ECC-to-S/4 conversion.

• Customer/BP Field-Level Expertise – Detailed knowledge of SAP technical field names, field purpose, dependencies, validations, derivations and downstream business impacts.

• SAP MDG – Customer/BP – Hands-on MDG/MDM experience covering data models, change requests, workflows, validations, derivations, approvals and governance.

• SAP SD & FI Integration – Strong understanding of Customer/BP integration across SD, FI-AR and Order-to-Cash, including pricing, shipping, billing, tax and payment terms.

• SAP Customer Master Configuration – Knowledge of account groups, BP groupings, number ranges, partner functions, customer hierarchies and field/screen configuration.

• Data Migration & S/4 Transformation – Large-scale Customer Master migration experience, including ECC-to-S/4, data mapping, cleansing, harmonization, conversion, validation and reconciliation.

• Data Analysis & Troubleshooting – Ability to analyze Customer/BP data at field and table level, trace issues across ECC/MDG/S/4 and identify root causes and downstream impacts.

• SAP Transactions & Data Tools – Strong knowledge of XD01/02/03, VD01/02/03, FD01/02/03 and BP, plus SAP mass-maintenance and data migration/loading tools.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field with 4 years related work experience.

• Deep, hands-on SAP functional/technical expertise in Customer Master and Business Partner data across ECC and S/4HANA, including MDG, CVI, and SD/FI integration, along with familiarity with SAP mass-maintenance and data migration/loading tools.

• Understanding of enterprise data governance, data transport mechanisms, data mapping, and master data management best practices.

• Strong analytical skills and problem solving skills. Capabilities with data mapping, analysis, cleansing, and validation to ensure data accuracy and reliability.

• Excellent communication skills