5CA
Customer Experience & Contact Centers
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As a Medior AI Developer you add full-time build capacity to the team. You pick up well-defined items from our roadmap and backlog, work them with limited supervision, and take them through to production. This is new development on products that are live and in daily use. The role is deliberately not a maintenance or BAU support seat, and it isn’t a blank-page greenfield project either. If you enjoy shipping features that real users feel the next day, you’ll be at home here.
You’ll work closely with our Product Owner and senior engineers, take part in technical discussion and code review, and help raise the team’s standard through documentation and proactive knowledge sharing.
The AI Apps team builds and operates 5CA’s internal platforms and client-facing customer-experience solutions on Microsoft Azure. We are mid-way through an ambitious modernization programme — migrating our core business platforms off the Power Platform onto a modern, Azure-native stack — and we apply AI inside those platforms as we go. This is applied AI engineering: we integrate Azure OpenAI, Azure AI Foundry, and Microsoft Copilot into production applications. We don’t train models or build ML pipelines — we ship working software that uses them.
Position shift: 09:00 - 18:00 CEST.
Having the following will be considered advantageous to your application:
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