Senior Product Manager

We’re looking for a Senior Product Manager to play a critical role in shaping, building, and scaling our B2B SaaS platform. This role blends hands-on product execution with strategic product leadership. You’ll spend meaningful time acting as a product owner—writing stories, curating backlogs, and running refinements—while also owning customer discovery, competitive intelligence, and product strategy for your product area.

This role reports directly to the VP of Product and works closely with Engineering, Design, Customer Success, Sales, Support, Marketing, and Executive Leadership.

What You'll Be Doing

Product Strategy & Discovery

• Own product strategy for your domain, aligning customer needs, business objectives, and technical constraints.
• Conduct regular customer and user research through interviews, feedback analysis, and usage data.
• Define and evolve multi-persona product experiences for complex B2B customers.
• Perform competitive and market intelligence to inform roadmap decisions and positioning.
• Translate company-level strategy into clear product initiatives and outcomes.

Product Execution (Product Owner Responsibilities)

• Own and prioritize the product backlog in close partnership with Engineering.
• Write clear, actionable user stories and acceptance criteria.
• Lead backlog grooming and sprint refinement sessions.
• Collaborate daily with Engineering and Design to ensure high-quality delivery.
• Make pragmatic tradeoffs between scope, speed, and quality.

Cross-Functional Collaboration

• Partner closely with Engineering, Design, Customer Success, Support, Sales, and Marketing.
• Act as a clear, credible product voice with internal and external stakeholders.
• Support go-to-market efforts by aligning roadmap priorities with customer and revenue needs.
• Communicate plans, progress, and tradeoffs effectively to leadership.

What You'll Bring

Required Experience

• 5-8 years of Product Management experience in B2B SaaS environments.
• Prior experience managing or mentoring others (formal or informal).
• Experience building multi-persona B2B products with complex workflows.
• Proven success helping scale products or companies from roughly $10M to $100M ARR (or similar growth stages).
• Strong experience balancing strategic thinking with hands-on execution.
• Experience acting as a Product Owner within Agile/Scrum teams.
• Strong technical fluency for a PM (APIs, system concepts, tradeoffs—even if you don’t code).
• Solid understanding of UX and design principles; comfortable collaborating deeply with designers.
• Strong business acumen and ability to tie product decisions to revenue, retention, and growth.
• Excellent written and verbal communication skills.
• Highly organized, self-directed, and accountable.

Nice to Have

• Experience with B2C or consumer-grade product experiences.
• Experience working closely with Support or Operations teams.
• Experience in regulated or compliance-heavy industries.
• Experience building internal tooling or platform-style products.

Why this role is Compelling

• High ownership and influence over product direction.
• Direct partnership with executive leadership.
• Opportunity to shape both the product and the Product organization as the company scales.
• Meaningful exposure to customers, strategy, and execution—not just one slice of product work.
• A team culture that values collaboration, clarity, and doing the right thing for customers.