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Technical Support Engineer / Linux Systems Administrator (L2/L3)

Role overview

Qualifications

  • Experience with GNU/Linux operating systems
  • Familiarity with virtualized/containerized environments (OpenVZ, KVM, Docker)
  • Knowledge of web hosting control panels (cPanel/WHM, Plesk)
  • Understanding of security protocols and firewalls

Responsibilities

  • Administer and maintain Linux operating systems and virtualized/containerized environments
  • Deploy, manage, and troubleshoot web hosting control panels
  • Troubleshoot and optimize web applications and support common web technologies
  • Configure and maintain network protocols and assist in mitigating security incidents

About the company

TechBiz Global logo

TechBiz Global

IT Services & IT Consulting

TechBiz Global is a leading recruitment and software development company. We provide recruitment, IT outstaffing, outsourcing, software development, and customized consulting services focused on making our clients and partners achieve their recruitment goals successfully. Our service packages are flexible to all sizes of companies and industries. At TechBiz Global, we celebrate diversity and promote an inclusive environment. We work with a diverse set of technologies and frameworks. Our international clients and partners extend across more than 20 countries.

Company details

Company typeStartup
IndustryIT Services & IT Consulting
Company size51 - 200

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Job description

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.

We are currently looking for a dedicated Technical Support Engineer / Linux Systems Administrator to join one of our clients' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.

Key Responsibilities

  • Infrastructure Collaboration: Work within the technical team to administer and maintain GNU/Linux operating systems and virtualized/containerized environments (OpenVZ, KVM, Docker, etc).

  • Web Hosting Operations: Participate in the deployment, management, and troubleshooting of industry-standard control panels (like cPanel/WHM, Plesk) within shared hosting environments.

  • Application & Web Stack Support: Troubleshoot and optimize web applications built on common web technologies, frameworks and CMS platforms (WordPress, Laravel, etc.). Assist clients and resolve complex issues related to PHP, with knowledge of Node.js and Python stacks considered a strong plus.

  • Network & Security Operations: Help configure and maintain network protocols, firewalls, and WAFs (ModSecurity, Imunify360). Work with the team to identify, respond to, and mitigate security incidents (malware, phishing, DoS, etc.).

  • Mail Server Administration: Troubleshoot mail flow and deliverability issues, you are already familiar with Exim, Dovecot, SPF, DKIM, DMARC, and the use of external mail relays.

  • Performance & DevOps: Contribute to routine service monitoring and execute performance tuning across Apache, Nginx, LiteSpeed, and database engines (mainly MySQL/MariaDB, and rarely PostgreSQL and Redis).

  • Reliability & Migrations: Support infrastructure projects, including migration of hosting accounts, VMs, and mail systems. Assist in testing and implementing disaster recovery, backups, failovers, and caching/CDN strategies.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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