Specialty Court Liaison

You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility.
 

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT.

This is a remote position; however, preference to candidates who reside in Arizona. Some local travel throughout Arizona will be required as part of the role.

Position Purpose: Collaborate with courts, county administrators, providers, law enforcement, and other system partners to implement coordinated and effective judicial processes impacting enrolled members.

• Serve as primary contact for assigned courts and system partners and liaison between the system partners, members, and the company
• Monitor the performance of the providers of Justice System services
• Establish baseline data; collect, analyze and report outcomes and progress in reaching program goals.
• Verify justice system provider services are delivered in accordance to contract expectations
• Support the coordination of services among system partners, including crisis providers and intake agencies
• Identifies gaps in services to justice system involved members and develops and oversees the implementation of program initiatives to address gaps in services.
• Conduct root causes analyses, conduct rapid cycle improvement processes
• Conducts cross departmental and cross system collaborative meetings to execute initiatives and resolve system issues
• Receive and respond to external justice system partner related issues in a timely manner
• Request corrective action plans from providers that are non-compliant and/or fail to meet contract requirements
• Troubleshoot service delivery and coordination issues on behalf of justice system partners
• Educate justice system partners regarding policies and procedures related to referrals, website education, and problem solving
• Implement and monitor project plans to meet goals and timelines
• Develop innovative solutions to justice system issues including implementation of pilot justice system programs in response to identified gaps in services or program development needs.
• Promote the implementation of specialized Evidence Based Practices to meet the unique needs of justice involved members
• Advocates for the implementation of Peer and Family Support Services, Peer and Family Run Organization development, wrap-around and community-based services, and “Road to Recovery” services geared toward helping members live successfully in their communities.
• Performs other duties as assigned
• Complies with all policies and standards

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act