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Sales Engineer

Role overview

Qualifications

  • Bachelor’s degree required
  • Experience working in Salesforce.com, Salesforce certification preferred
  • Proficiency in MS Office products (Word, Excel, PowerPoint)
  • Proficient in data augmentation

Responsibilities

  • Support and maintain Salesforce Sales Cloud and Service Cloud Professional Edition
  • Manage user accounts, permissions, and profiles to support Sales activities
  • Ensure reports accurately reflect activity and pipeline status across regions
  • Provide ongoing support through ticket triage and resolution

About the company

Axxess logo

Axxess

Digital Health & Health Tech

Axxess is the leading technology innovator for healthcare at home, providing software solutions that help more than 9,000 home health, home care, and hospice organizations improve care for more than 3 million patients worldwide.

Company details

Company typeSME
IndustryDigital Health & Health Tech
Company size501 - 1000

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Job description

We are searching for…

An experienced Sales Engineer to provide support to our Sales and Marketing teams. A dynamic professional to ensure management, performance, and quality of our team databases to deliver and exceptional experience. A detail oriented professional to perform quality audits, performance reporting, ensure proper onboarding of new clients, assist in staff development, and perform industry research. A team player to assist in Sales responses and represent the team with other organizational needs. 

What you will experience... 

  • A fast-paced, collaborative team-oriented environment that encourages everyone to bring their authentic self to work every day.  
  • Professional development for career growth and advancement. 
  • Competitive compensation with a full selection of benefits, including company-matching 401k contributions and 20 days of paid time off + holidays + birthdays. 

Who we are… 

Axxess is the leading global technology platform, transforming how care is delivered in the home. Trusted by more than 9,000 organizations worldwide, its robust ecosystem empowers healthcare professionals to deliver exceptional care to more than 7 million patients. Its AI-powered solutions drive efficiency, reduce costs and help improve outcomes, while its commitment to compliance and security is backed by industry-leading certifications. We bring life-changing technology to healthcare, impacting the way people work, learn, and grow their business. Our edge does not come from our technology, it comes from our people. We work as one team with a common goal to create shared success benefiting everyone. Axxess fosters a collaborative culture that fuels innovation and excellence and is recognized nationally as a “Best Place to Work.” 


What you will do… 

  • Support and maintain Salesforce Sales Cloud and Service Cloud Professional Edition
  • Ensure optimal configuration, user access, and functionality within Professional Edition constraints
  • Manage user accounts, permissions, and profiles to support Sales activities
  • Build and maintain personal, regional and national dashboards to monitor sales performance
  • Provide ad hoc reporting support to leadership and sales teams
  • Ensure reports accurately reflect activity and pipeline status across regions
  • Assist with campaign setup, execution, and tracking within Salesforce
  • Monitor campaign attribution and provide insights on performance
  • Ensure campaigns are integrated into sales processes for accurate ROI reporting
  • Support finance and sales forecasting processes with accurate, real-time data
  • Enhance data sets through augmentation and integration with additional sources
  • Identify and resolve duplicate records to maintain clean, reliable data
  • Build and manage Salesforce Flows to streamline user tasks and reduce manual processes
  • Identify opportunities for automation within the constraints of Professional Edition
  • Continuously refine processes to improve efficiency and data integrity
  • Deliver user training on Salesforce, dashboards, and sales processes
  • Provide ongoing support through ticket triage and resolution
  • Partner with regional teams to reinforce best practices and system usage
  • Partner with sales, marketing, and account management to ensure system alignment
  • Share insights to improve sales effectiveness and client journey management
  • Provide leadership with user and client feedback to inform strategy
  • Conduct regular audits of Salesforce data to ensure accuracy
  • Monitor sales activity documentation across regions
  • Maintain compliance with company standard for reporting and recordkeeping
  • Perform additional duties as assigned

What you will bring… 

  • Bachelor’s degree required
  • Experience working in Salesforce.com, Salesforce certification preferred
  • Proficiency in MS Office products (Word, Excel, PowerPoint)
  • Proficient in data augmentation
  • Demonstrate ability to perform operational analysis and manage projects
  • Excellent verbal and written communication skills
  • Agile and adaptable to pivot to assist additional system-related needs

Candidate must reside in Dallas or within a commutable distance from our Dallas office, as this is not a remote role. Axxess does not provide relocation assistance. 

Axxess is an equal opportunity employer and drug-free workplace. All applicants must be legally authorized to work in and currently reside in the United States. We offer a competitive compensation package (DOE), benefits and growth opportunities for everyone who joins Axxess!   

*NO AGENCIES OR 3RD PARTY INQUIRIES - PLEASE* 

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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