About The Role

We are looking for a Retoucher to join our high-volume fashion retouching studio. This is an operational position processing and evaluating images for the web. We are looking for someone adaptable to our deadline driven environment that is collaborative and can hold their own to meet personal and team quotas.

What You Get To Do Every Day

• Retouches and runs quality control on raw images and .jpg general product images to meet The RealReal’s visual standards by performing the following duties: 

• Batch color corrects raw product images. 

• Retouches jpg images to match visual standards of each item type.

• Composites images to scale. 

• Evaluates quality of product styling, color correction and retouching actualized during other workflows 

• Ensures all products in the pipeline, including exceptions, have been addressed appropriately. 

• Meets daily deadlines and goals.

• Assess and report issues, as needed.

• Collaborates with team

• Participates in daily team check-ins to align on priorities 

• Real-time communication with support team as plans are actualized

What You Bring To The Role

Minimum Requirements:

• Proficient understanding of Mac OS, Adobe Creative Cloud’s Bridge, Lightroom, and Photoshop

• Product retouching portfolio featuring before/after examples

• Possesses clear and articulate written and verbal communication skills

• Demonstrates self-reliance and a proactive work ethic

• Exhibits keen attention to detail

• Possesses excellent color vision

• Capable of exercising sound judgment while working independently and collaboratively within tight deadlines.

Preferred Requirements:

• Minimum of 1 year of relevant photo retouching experience

• Proficiency in utilizing a Wacom tablet

Compensation, Benefits, + Perks

• Hourly base pay + incentive pay based on performance/quota targets achieved. Applicable to employees who work a minimum of 40 hours per month.

• $50 in monthly food credits to apply to snacks and meals that are available for purchase on site

• Employee Stock Purchase Plan

• 401K with Company Match

• Medical, Dental & Vision Insurance

• Paid parental leave

• 9 Paid Company Holidays

• 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)

• State of the art, climate-controlled warehouse facility

• Find out more about our Benefits here.

The expected hourly rate for this role is $16.5-$16.5. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 40 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service. 

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.