Mortgage Loan Processor - Construction and Renovation

Luminate Bank is redefining what modern banking can be. In just five years under its current leadership, the company has grown from a $62 million community bank into a $500 million financial institution, the fastest-growing state-chartered bank, while building one of the fastest-growing mortgage platforms in the country.   

The momentum has been extraordinary:  

• Grew bank assets from $62 million to $500 million in five years- the fastest-growing state-chartered bank  

• Ranked a 2026 Top Workplace in Minnesota by the Star Tribune and #1 among large companies in Colorado Top Workplaces 2026  

• Named a 2026 Top Workplaces Culture Excellence winner in eight categories and a Top Workplace nationally in Financial Services  

• Surpassed $4 billion in mortgage originations in 2025  

• Ranked among the Top 30 Mortgage Lenders nationally by Scotsman Guide  

• Maintain a 4.9-star average rating across 45,000+ customer reviews  

• Recognized by Freddie Mac with two 2026 Home Possible RISE Awards® for Greatest Volume and Fastest Growth  

• Honored by the Minnesota Mortgage Association as 2025 Leaders of the Year  

But the story is bigger than growth metrics and awards. Luminate Bank is building a culture designed for ambitious, high-performing people who want to shape the future of banking. We move quickly, think boldly, and invest deeply in our people. Innovation, accountability, collaboration, and customer experience are at the center of everything we do.  

What began as a rapidly growing lending and banking platform is now entering its next phase: building a nationally recognized financial brand that redefines how modern banking is experienced. For leaders who want the opportunity to build, scale, and leave a lasting impact, this is a rare moment to join a company with startup energy, national momentum, and a long runway ahead.  

Position Overview:  

The Mortgage Loan Processor is responsible for managing the documentation and administrative requirements of the loan application process. This role ensures loans are processed accurately, efficiently, and in compliance with investor guidelines and regulatory standards. The Mortgage Loan Processor provides excellent service to loan originators, underwriters, contractors, builders, inspectors, title companies, third-party partners, and borrowers to ensure loans progress efficiently from application through closing and investor purchase.

The ideal candidate is an experienced mortgage loan processor who can effectively balance the unique documentation, compliance, and timeline requirements associated with construction and renovation lending. They possess a strong understanding of multiple loan products and can successfully manage a diverse pipeline that includes ground-up new construction financing, Agency One-Time Close (OTC) loan programs, and complex renovation lending programs such as FHA 203(k) and Fannie Mae HomeStyle® Renovation loans.

Responsibilities and Duties:

Loan Processing

• Review loan applications for accuracy and completeness.
• Collect, verify, and analyze supporting documentation (income, assets, credit, title, appraisal, etc.).
• Submit complete loan files to underwriting within established timelines.
• Ensure all conditions are met prior to closing.

Communication & Coordination

• Act as the primary point of contact for Loan Officers, borrowers, and third-party vendors during the processing stage.
• Provide clear and timely updates on loan status to all stakeholders.
• Collaborate with underwriters, closers, and other team members to resolve issues quickly.

Compliance & Quality Control

• Ensure adherence to federal, state, and investor regulations, as well as company policies.
• Maintain accurate records in the loan origination system (LOS).
• Identify and escalate potential risks or red flags during the loan review process.

Customer Experience

• Deliver a high level of customer service to both internal and external clients.
• Guide borrowers through document requirements and answer processing-related questions.

Qualifications and Skills:

• Proven experience as a mortgage loan processor or in a similar role 
• Strong understanding of mortgage products, underwriting guidelines, and compliance standards 
• Excellent interpersonal and communication skills, including phone conversations
• Demonstrates exceptional operational flexibility and thrives in a fast-paced, evolving lending environment.
• Detail-oriented with strong problem-solving and organizational abilities 
• Proficiency with mortgage processing systems and Microsoft Office 
• Bachelor’s degree in business, finance, or related field preferred (not required) 

Benefits:

• Competitive compensation reliant on ability and experience
• Excellent benefits package including health, pre tax HSA, FSA accounts and dental & vision
• Life and AD&D Insurance, as well as additional voluntary benefit possibilities
• 401K with robust company match
• Flexible PTO program
• Earned Sick & Safe Time (ESST)
• The opportunity to work for the Midwest’s fastest growing lender

We are an equal opportunity employer and value diversity in our workplace. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity or expression, age, marital status, disability, genetic information, protected veteran status, military status, or any other characteristic protected by applicable federal, state, or local law. 

Compensation: $30.00 - $34.00 Hour plus file bonus