Daily Banking Specialist with French and English language

At ING our purpose is to empower people to stay a step ahead in life and in business. We believe that sustainable progress is driven by people with the imagination and determination to make a better future for themselves and those around them.

ING is changing what banking can be. For you that means plenty of opportunities for personal growth in a continuously evolving environment. In return we ask for your long-term commitment and involvement.
If this is the environment you thrive in, then apply and join us in changing the future of banking!

Our department WB Daily Banking is responsible for 1st line support to our clients. You’ll be working in an international team to support our clients worldwide with products and payments related questions.

How will you be contributing to ING?

- You will support our corporate French clients with their queries,
- You will be responsible for financial data investigation and analysis (payment related questions including investigations, reporting and compliance),

- You will provide direct support to our corporate clients in banking operational workflow topics (fees, billing, invoicing),

- You will play an essential role in continuously improving our client satisfaction by providing superior client experience,

- You will directly communicate with clients in French and English to build up relationship with them,

- You will maintain contacts with clients and/or our stakeholders and keep them informed about the progress of their requests,

- You will be cooperating and partnering with other internal teams across Europe,

- You will identify and bring forward suggestions for continuous improvement, provide inputs for global projects based on own experience and best practices from processing of the client queries.

Are you also someone who…

- has exceptional organizational, planning and time management skills

- coordinates activities and comes up with solutions

- is client-oriented, patient, and attentive with clear and positive communication skills

- speaks on advanced level English (C1) and French (C1)

- is highly proactive & collaborative, self-driven with focus on delivery

- has attention to detail and able to recognize important information, analyse & research and make connections/conclusions

- is flexible and comfortable in a fast-changing dynamic environment

- is a team player

- uses MS Office

... Then you are our new DB Specialist for France!

We offer you a bunch of great benefits