HR and Admin Support Associate

About us:

CEF Solutions Inc. is a Consulting Services and Business Process Outsourcing (BPO) company specializing in BPO Operations, Operations Management, Process Engineering and Innovation, Cost Optimization, and Staffing solutions. We take pride in our expertise in providing specialized staffing services, ensuring that clients in the Customer Service Industry have access to top talent that aligns with their operational goals. We service some of the largest multinational companies in the world and are expanding quickly by delivering an unmatched end-to-end client experience.

Company website: https://CEF.inc

Job Summary:

We are seeking a highly organized and versatile Admin Generalist to provide essential administrative support across various departments, including HR, Talent Acquisition TA, IT, and Finance. The ideal candidate will manage day-to-day office tasks, assist with departmental needs, and ensure smooth coordination between teams. This role requires strong multitasking abilities, attention to detail, and effective communication skills

Key Responsibilities:

• Assist in the onboarding process for new hires, including preparing documentation, scheduling orientation, and ensuring a smooth transition.
• Act as a point of contact for employee inquiries, addressing concerns, and resolving issues in a timely manner.
• Assist in the administration of statutory benefits such as SSS, PhilHealth, Pag-IBIG, and health insurance.
• Maintain accurate employee records, contracts, and other HR documentation.
• Support timekeeping processes, ensuring timely and accurate data collection for payroll.
• Assist with employee relations initiatives to foster a positive workplace environment.
• Provide administrative assistance to the recruitment process, including posting job openings, scheduling interviews, and coordinating candidate communications.
• Help manage candidate records and ensure proper documentation throughout the recruitment process.
• Assist IT with managing equipment inventory, coordinating technical assistance requests, and tracking office technology needs.
• Support Finance with administrative tasks such as invoice processing, expense tracking, and document management.
• Perform general office duties, including ordering supplies, maintaining office equipment, and handling incoming communications.
• Help organize company events, team meetings, and training sessions.
• Assist with cross-departmental projects and initiatives as needed.
• Take on ad-hoc administrative tasks as required to support the business.

Qualifications:

• Previous experience in an administrative or generalist role, preferably supporting multiple departments.
• Strong organizational and multitasking skills with a keen attention to detail.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong experience with HR processes, including Labor Relations, Employee Relations, Performance Management, Onboarding, Benefits Administration/Management.
• Excellent verbal and written communication skills.
• Ability to work independently and collaborate effectively with different teams.
• Experience in HR, IT, or Finance administration is a plus.

Work Schedule: Mid/Night shift (Eastern Time)

Location: Currently work-from-home. Candidate must be willing to work on-site as needed at the temporary office in Mandaluyong.