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Business Operations Associate PPN

Role overview

Qualifications

  • 4+ years of financial services, insurance or retirement experience required
  • Will require FINRA NRFO registration
  • Possess good analytical, leadership, problem-solving, decision-making, negotiation and planning skills
  • Good computer skills, including knowledge of Microsoft applications

Responsibilities

  • Independently perform support functions related to non-proprietary business activity
  • Provide support to the variable/fixed indexed annuity desk
  • Build and maintain key relationships with financial professionals
  • Participate in or lead team projects, including development and implementation of administrative procedures

Key facts

Other skills

  • Analytical Skills
  • Leadership
  • Problem Solving
  • Decision Making
  • Negotiation
  • Planning
  • Organizational Skills
  • Social Skills
  • Microsoft Software
  • Results Focused
  • Detail Oriented
  • Communication
  • Teamwork

About the company

Principal Financial Group logo

Principal Financial Group

Financial Services

Principal Financial Group® is dedicated to improving the wealth and well-being of people and businesses around the world—helping more than 45M customers plan, protect, invest, and retire. Along the way, we commit to supporting the communities where we do business. Improving our planet. And building a diverse, inclusive workforce. We’re proud to be recognized as one of the World’s Most Ethical Companies, a member of the Bloomberg Gender Equality Index, and a Top 10 “Best Places to Work in Money Management.*” *Pensions & Investments, 2020 Disclosure: Principal® is an Affirmative Action and Equal Opportunity Employer and an E-Verify participant. All qualified applicants will receive consideration for employment without regard to of age, race, color, religion, gender identity, gender expression, pregnancy, national origin, citizenship status, disability, genetic characteristics, sexual orientation, marital status, domestic partner status, military status, protected veteran status, disability status, or any other characteristic protected by law. Principal will never ask for money during any stage of the employment application or hiring process. If you're asked to send money or share personal financial information as part of next steps in the process, do not engage or respond. Contact Principal Human Resources at 833-261-3736 and your local law enforcement. The Principal Financial Group Foundation, Inc. (the “Principal Foundation”) is a duly recognized 501(c)(3) entity focused on providing philanthropic support to programs that build financial security in the communities where Principal Financial Group, Inc. (“Principal”) operates. While the Principal Foundation receives funding from Principal, the Principal Foundation is a distinct, independent, charitable entity. The Principal Foundation does not practice any form of investment advisory services and is not authorized to do so. principal.com/social-media-disclosures

Company details

Company typeXLarge
IndustryFinancial Services
Company size10001

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Job description

What You'll Do:

As a Business Operations Associate, you’ll be responsible for various functions that support the operational framework of the business. You’ll work closely with internal teammates, home office staff and the field, providing operational support and open communication.

 

Here are a few examples of the kinds of things you’ll do:

  • Independently perform support functions related to non-proprietary business activity, including managing agent profiles in internal database, fixed annuity desk, variable agent appointments, and broker of record changes.
  • Provide support to the variable/fixed indexed annuity desk. This may include backup support to the variable/fixed indexed annuity desk, application uploads/downloads, and carrier confirmation calls, documenting internal systems with approvals, and transmitting documents to carriers.
  • Perform support functions for varied business processes, such as basic commission inquiry assistance, succession planning support for home office and FPs, PPN Newsblast, and process expenses.
  • Build and maintain key relationships with financial professionals by assisting with training on subjects to include basic reporting functions and website functionality.
  • Participate in or lead team projects, including development and implementation of administrative procedures, creating workflow processes, as well as offering ideas and suggestions to improve processes or gain efficiencies.
  • Perform other job-related duties as required.

Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!

Who You Are:
  • 4+ years of financial services, insurance or retirement experience required.
  • Will require FINRA NRFO registration.
  • Possess good analytical, leadership, problem-solving, decision-making, negotiation and planning skills.
  • Must be a team player, demonstrate effective organizational, interpersonal, and strong communication skills (verbal and written).
  • Must be results driven and detail oriented with the ability to manage change in a dynamic environment.
  • Good computer skills, including knowledge of Microsoft applications.
  • Able to see the ‘big picture' and eager to learn and take on new responsibilities and projects.
Salary Range Information: Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salary Range: $22.93 - $40.96 / hour Salary Details:

Below are examples of salaries across different geographies. Please note these are examples, but not the only areas we are hiring.
  • Dubuque, IA / Grand Island, NE / Waterloo, IA / Mason City, IA: $22.93/hr - $30.72/hr
  • Des Moines, IA / Cedar Rapids, IA / Waco, TX: $24.21/hr - $32.43/hr
  • Phoenix, AZ / Charlotte, NC / Raleigh, NC / Dallas, TX / Spokane, WA / Atlanta, GA: $25.48/hr - $34.13/hr
  • Chicago, IL / Houston, TX / Minneapolis-St. Paul, MN / Philadelphia, PA: $28.03/hr - $37.55/hr
  • Los Angeles, CA / New York City, NY: $30.58/hr - $40.96/hr

 

Time Off Program: Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. Employees don’t accrue a bank of time off under FTO and there is no set number of days provided. Pension Eligible: Yes Additional Information:

Work Environments

 

This role offers in-office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements (only if residing more than 30 miles from Des Moines, IA, or Charlotte, NC). You’ll work with your leader to figure out which option may align best based on several factors. 

Work Authorization/Sponsorship

At this time, we're not considering candidates that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States? This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links:

Nonimmigrant Workers and Green Card for Employment-Based Immigrants

Investment Code of Ethics

For Principal Global Investors positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

Experience Principal

While our expertise spans the globe, we're bound by one common purpose: to foster a world where financial security is accessible to all. And our success depends on the unique experiences, backgrounds, and talents of our employees – individually and all of us together. Explore our core values, benefits and why we’re an exceptional place to grow your career.

Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Posting Window: We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline. Date First Posted (TTF): 8/17/2026 Latest Post Date: Careers - US: 8/17/2026

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Chief Revenue Officer

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