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Junior Project Engineer

SMX Services & Consulting, Inc.

Role overview

Qualifications

  • Bachelor's Degree in Electronics, Communications or Systems Engineering
  • CCNA - Cisco Certified Network Technician
  • 1-3 years of experience with customer interface in a related area
  • Juniper Networks Certified Professional (JNCIP-DC) - Preferred

Responsibilities

  • Analyze telecommunications solutions proposed by different teams, including technologies such as MPLS, SD-WAN, P2P, EVPN.
  • Identify flaws in proposed solutions and recommend improvements.
  • Communicate with Project Managers and customers as the technical specialist during implementation activities.
  • Ensure the final technical solution is delivered according to project scope and internal standards.

Key facts

Hard skills

MPLS VPN Routing Protocols Network Quality Of Service (QoS) IP Multicasting Perl (Programming Language) Python (Programming Language) Korn Shell Customer Experience Improvement Juniper Network Technologies

Other skills

  • Microsoft Excel
  • Microsoft PowerPoint
  • Communication
  • Problem Solving

About the company

SMX Services & Consulting, Inc. logo

SMX Services & Consulting, Inc.

IT Services & IT Consulting

SMX Services & Consulting is an information technology outsourcing (ITO) provider with more than 20 years’ applied experience providing logical solutions to emerging enterprises, in a variety of industry verticals including technology, finance, banking, real estate, insurance, and retail. Based in Miami, Florida, SMX serves private, public and institutional clients, including some Fortune 500 companies, in more than 10 countries from regional offices in Houston, San Juan, Bogotá, and Caracas.

Company details

IndustryIT Services & IT Consulting
Company size201 - 500

Links

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Job description

Responsabilities
  • Analyze telecommunications solutions proposed by different teams, including technologies such as MPLS, SD-WAN, P2P, EVPN, routing protocols and Internet elements.
  • Identify flaws in proposed solutions and recommend improvements.
  • Identify technical risks, solutions and workarounds needed to meet or exceed customer expectations before and during implementation.
  • Communicate with Project Managers and customers as the technical specialist during implementation activities.
  • Define technical configurations that meet project scope, customer requirements and internal implementation standards.
  • Identify equipment operating software, firmware requirements and required licenses.
  • Follow and, when required, define methods of procedure and required resources to conduct implementation activities.
  • Coordinate interactions among different systems, engineering teams and stakeholders across several countries.
  • Attend testing and implementation calls and online meetings.
  • Configure and operate monitoring systems as needed for implementation support.
  • Adhere to customer schedules, mostly in Latin America, and support flexible working hours when required, including holidays, weekends, nights and early mornings.
  • Position as a technical specialist to troubleshoot issues that arise during implementation.
  • Ensure the final technical solution is delivered according to project scope and internal standards.
  • Support customer acceptance of the implemented technical solution.
  • Use IT tools to document project requirements, changes and final technical solutions.
  • Prepare special technical reports in standard and non-standard formats.
  • Document technical information required for clean implementation and transition to maintenance teams in different countries.
  • Discuss technical issues, solutions and workarounds with internal and external stakeholders.
  • Communicate complex technical matters clearly to audiences with different backgrounds and responsibilities.
  • Perform other duties as assigned and comply with applicable policies and standards.

Education & Certification
Requirement Area Source Requirement Required / Preferred
Education Bachelor's Degree in Electronics, Communications or Systems Engineering Required
Certification CCNA - Cisco Certified Network Technician Required upon hire
Certification Juniper Networks Certified Professional (JNCIP-DC) Preferred upon hire

Experience
Experience Requirement Details Required / Preferred
1-3 years At least 1 year with customer interface in a related area. Required

Technical Skills
Knowledge, Skill or Ability Proficiency
Troubleshooting routing protocols: BGP, OSPF, EIGRP Medium
Troubleshooting MPLS, QoS, IPv6, IP Multicast and SD-WAN Medium
Knowledge of scripting languages such as Perl, Python or Shell Low
Wireline copper and fiber network technology Medium
TCP/IP networking knowledge and understanding High
Standard Microsoft tools, especially Excel and PowerPoint High

This position may be performed remotely from any of the following countries: Colombia, Mexico and Peru.

Language Skills
Language Proficiency
Spanish High
English Medium (B1/B2)
Portuguese Medium - Preferred

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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